10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Subject: Smoke from new 2010 Toyota Sienna ce. I bought what appeared to be a new 2010 Toyota Sienna from dch brunswick Toyota in North brunswick, New Jersey on March 29, 2010. Its odometer read 95 miles. We left the dealership at about 7:00 pm. My wife drove the car and my mother, who is suffering from sciatica and has recently undergone an operation, sat in the passenger seat. (it must be mentioned here that both my wife and mother have extensive experience in driving cars that goes back at least ten years, and my wife especially is quite familiar with the basics of car mechanics.) at about 7:30 pm, when my wife turned the heater on, the engine started making loud thumping sounds. My mother noticed a glow in the hood. A considerable amount of thick dark smoke started rising from the hood. My wife stopped the car immediately and turned the engine off. Thinking that the engine was about to explode, they leaped out of the car and ran away to a safe distance in the mud on the side of the street fearing for their lives. The physical and emotional trauma that my mother was subjected to has caused a substantial increase in the back pain leading to nightmares and insomnia. The smoke that the car continued to emit for another half an hour gave the impression that the engine could explode any time. We called the dealership and they had to tow the car back to their place. The dealerships service center tried to diagnose the problem. The best they came up with was: A possible air bubble in the coolant and thermostat failure. But it could be anything else, they added. Updated 04/13/10.
- Neshanic Station, NJ, USA
The contact owns a 2010 Toyota Sienna. While driving at approximately 5 mph, the vehicle suddenly stopped and all the lights on the instrument panel illuminated. The steering wheel also locked up so the contact turned the vehicle off. Upon re-starting the vehicle, the failure reoccurred. A tow truck was called and a police officer was also at the scene. The tow truck driver noticed smoke emitting from under the hood of the vehicle upon arrival. The vehicle was towed to an authorized dealer. The vehicle had not been repaired at the time of the complaint. The current and failure mileages were approximately 4,500.
- Bronx, NY, USA
Engine speed control, it doesn't go up smoothly from 0 klm to 55 klm when going into highway.
- Avon, IN, USA
- Cedar Hill, TX, USA