The contact owns a 2011 Toyota Sienna. The contact received the recall notice associated with NHTSA campaign id number 11V560000 (equipment:other:labels). The contact followed the instructions listed in the recall notice, but the manufacturer was yet to respond. The manufacturer was notified and stated that the contact would have to wait until later in the year for the correct labeling information to become available. The contact was also advised to take the vehicle to an authorized dealer. The dealer was unaware of the recall and could not assist. The manufacturer then advised the contact to wait until labeling information was sent out to consumers. The failure mileage was 21,000. Updated 08-09-12 the consumer was advised on 07/24/2012, by Toyota corporate office, that there is no remedy for this recall notice and no eta. Updated 08/09/2012

- Midland , GA, USA

The contact owns a 2011 Toyota Sienna. The contact stated that he received notification of NHTSA campaign id number 11V560000 (equipment:other:labels) and took the vehicle to the dealer for repairs. The contact stated that the remedy stated that the manufacturer would notify owners of the recall and provide a remedy when one had become available. The remedy was for owners to receive a corrected placard along with a revised owner's manual that stated that the actual weight of the vehicle, at no cost to the contact. The contact was displeased with the recall remedy and stated that instead of mailing a 'corrected' manual to owners, the manufacturer should repair the vehicle so that it would match the weight stated on the place card and in the owner's manual. The contact had not experienced a failure. The current mileage was 12,000.

- Green Acres, WA, USA