9.2
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Toyota Sienna. The contact stated that the vehicle was included in NHTSA campaign numbers: 11V560000 (equipment) and 16V858000 (structure). The dealer (gateway Toyota, 395 NJ-37, toms river, NJ 08753, (732) 240-2000) made no mention as to when the remedy and parts would be available. The vehicle was not repaired. The contact stated that the sliding doors failed to open and close properly. The manufacturer was informed of the failure and the recalls to determine when the dealer would be able to provide a solution. The failure mileage was not available. Parts distribution disconnect.
- Toms River, NJ, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 11V560000 (equipment), and 16V858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan Toyota of davie, Florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Plantation, FL, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mount Dora, FL, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Palm Ponte Vedra Beach, FL, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 11V560000 (equipment), and 16V340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 06/08/17 updated 10/13/2017
- Torrance, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (air bags), 16V340000 (air bags), and 11V560000 (equipment). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available and parts distribution disconnect.
- Leehi, UT, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 11V560000 (equipment). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Fort Bragg, NC, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Mckinney, TX, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 16V643000 (latches/locks/linkages), and 11V560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Palmdale, CA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 11V560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Harvest, AL, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 11V560000 (equipment); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect. Updated 01/06/17 updated 01/23/17
- Atlanta, GA, USA
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 11V560000 (equipment). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/28/16
- Beaumont, TX, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 11V560000 (equipment); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were notified of the issue. The contact had not experienced a failure. MA 09/03/15
- Maumee, OH, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 11V560000 (equipment) and stated that the manufacturer had not notified the dealer of the permanent remedy to repair the vehicle. The dealer only removed the spare tire carrier and placed it in the rear seat of the vehicle. The dealer did not give a specific date for when the permanent remedy would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/9/15 updated 01/27/16
- Madison, WI, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number:11V560000 (equipment) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified if the issue. The contact had not experienced a failure.
- Canastota, NY, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign: 11V560000 (equipments). The vehicle was taken to a dealer. The technician put the spare tire in the middle passenger side seat as a temporary remedy. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/31/15
- Danville, IL, USA
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign id number: 13V123000 (equipment) and took the vehicle to the dealer for service. The contact was advised that because the vehicle did not contain a factory trailer hitch, then they would not repair the vehicle under the recall. The dealer advised the contact that he had to change the rim and wheel size in order to become complaint and fall under the recall. The manufacturer was contacted. The vehicle was not serviced. The contact had not experienced a failure.
- Old Saybrook, CT, USA
NHTSA campaign 11V560000.............my vehicle has a tow hitch and so the safety recall information provided by says to not place the new tire and loading information placard on the vehicle. The instructions provided by Toyota further state that: "the remedy for your vehicle will be available after May 2012. We will send you another notice when it is ready." I called Toyota in June of 2012 and was told that the remedy was not yet ready and I would be notified when it was. I was provided this information by an individual named [xxx] at 800-331-4331 ext [xxx] and was given a case number [xxx]. this was over a year ago and still not response or action by Toyota. It feesl like they have no intention of resolving this issue for me. How long is reasonable to wait for a fix with a recall associated with potential overloading of the tire/wheel? thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Kent, WA, USA
The contact owns a 2011 Toyota Sienna. The contact stated that while driving 50 mph, the factory installed television screen was obstructing the field of vision through the rear view mirror. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 1,200.
- Columbia, SC, USA
- Tilton, IL, USA