10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
36,404 miles

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« Read the previous 20 complaints

problem #53

Jul 012016

Sienna

  • 110,000 miles
The contact owns a 2011 Toyota Sienna. While operating the vehicle, the sliding door and liftgate sensor indicators erroneously illuminated, indicating that the doors were open. The contact indicated that the failure occurred while driving over bumps or making turns. Also, when the failure occurred, the interior dome light would illuminate as if the doors were open. The vehicle was taken to the dealer who indicated that the failure was recalled by the manufacturer, but no remedy was available. The contact later received a recall notification from the manufacturer for NHTSA campaign number: 16V858000(structure). The manufacturer was notified of the failure. The failure mileage was 110,000.

- Jacksonville Beach, FL, USA

problem #52

May 182017

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V34000 (air bags); however, the parts to do the repairs were unavailable since February of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bensenville, IL, USA

problem #51

Nov 222016

Sienna

  • 90,000 miles
My 2011 Toyota Sienna sliding doors have on and off given us problems with freezing up. You could hear the motor then they would occasionally unlatch and not open the whole way. Requiring multiple attempts to enter or exit the vehicle. NHTSA has a recalled noted as of November 22,16 on the sliding doors, # 16V858. Dec of 16 my passenger side sliding door's cable broke about 12 inches from the end of the back window. I didn't understand how this happened, my son opened the door and it just popped. In January 17 we received a recall notice on the sliding doors, stating a mechanical issue. When I called in March to have the recall addressed I was told the parts weren't in yet. On April 28, 17 my driver's side sliding door's cable snapped after the door froze partially open. This time the cable snapped from inside the vehicle and a bearing came out of somewhere. I took the vehicle to Toyota service center. I was told that the door cables and door motor is not covered under this door recall. And that they have not even been given parts for this recall as of yet.that is not acceptable. The safety issue of these cable snapping should be a concern. I had my 5 year old next to me when the 2nd one went and it just missed her face. The recall needs to be addressed properly, should include all the effected parts of the door cables motor fuses latches computer components and anything the service crew connect to the issue.the safety risk of the door not latching properly is the door may open when vehicle is in motion, increasing risk or injury of vehicle occupants. I have had one of my sliding doors open while starting off on a drive on more than one occasion. I have 5 kids and run multiple car pools, therefore at the time I assumed that one of the kids hit the button. Now I'm not so sure. Please look into this recall and get after Toyota to make it right as soon as possible.thx

- Wyckoff, NJ, USA

problem #50

Jun 152016

Sienna 6-cyl

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to two dealers who stated that the parts were not available for either recall repair. The contact had not experienced a failure. VIN tool confirms parts not available for both recalls...updated 06/27/17

- Los Angeles, CA, USA

problem #49

Nov 222016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Palm Ponte Vedra Beach, FL, USA

problem #48

May 232016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenwood, SC, USA

problem #47

Apr 182016

Sienna 6-cyl

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 11V560000 (equipment), and 16V340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 06/08/17 updated 10/13/2017

- Torrance, CA, USA

problem #46

Nov 292016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Bradenton, FL, USA

problem #45

Nov 222016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 11V560000 (equipment). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Fort Bragg, NC, USA

problem #44

Apr 012017

Sienna

  • miles
NHTSA recall number: Opens new window takes away from VIN lookup section> 16V858 recall date: November 22, 2016 manufacturer recall number: G14 summary: In the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. Safety risk: If this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. Remedy: Toyota is currently preparing the remedy for this condition. Until then, Toyota will send an interim owner notification informing the customer of the condition and that they will be notified again when the remedy becomes available. Recall status: Recall incomplete. Remedy not yet available manufacturer notes: If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. This recall data last refreshed: Apr 1, 2017

- Oakmont, PA, USA

problem #43

Dec 012016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact stated that the recall notice for NHTSA campaign number: 16V858000(structure) was received in December of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Pearland, TX, USA

problem #42

Jun 152016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 11V56000 (wheels), and 16V858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Simi Valley, CA, USA

problem #41

Nov 222016

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroeville, PA, USA

problem #40

May 162016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact inquired about NHTSA campaign number: 16V858000 (structure) and NHTSA campaign number: 16V340000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Rogers, MN, USA

problem #39

May 232016

Sienna

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 and 16V340000 (air bags, structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Coweta, OK, USA

problem #38

May 232016

Sienna 6-cyl

  • miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (air bags) and 16V340000 (air bags, structure)the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/23/17

- Los Angeles, CA, USA

problem #37

Nov 082016

Sienna

  • 78,612 miles
Left sliding door won't open electronically or manually. Right sliding door is making a clunking noise when opening electronically. I went to my Toyota dealer and the service manager filed a complaint with regional Toyota in Chicago. They told my dealer to drop his price from $3,600. To $2,600. And they paid $1,500. Of it. I had to pay the rest. $1,100. Plus tax. Been back to dealer 4times since for the doors not working properly. I had to pay $244. To replace the left door bearing. Right one is going, but still working. Had to take it back 3 times to have the dealer manually unlocked the rear lock that holds the door in. I'm not using the left door now during the winter because I can't be sure the door will close.

- Muskego, WI, USA

problem #36

Nov 302016

Sienna

  • 81,037 miles
Takata recall. The contact owns a 2011 Toyota Sienna. The contact stated that the door lock would inadvertently open and close. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 81,037. VIN tool confirms parts not available.

- Redlands, CA, USA

problem #35

Feb 232017

Sienna

  • miles
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was unknown. The contact had not experienced a failure.

- Encinitas, CA, USA

problem #34

Jan 152013

Sienna

  • miles
"takata recall" sliding door behind the driver seat is not working automatically many times. Sometimes it doesn't work and left open, so have to push hard by hand forcefully. My NHTSA recall no. Is 16V-858 on interim notice but took almost two months to wait and never been received the letter to bring to the dealer to be repaired.

- Emglewood Cliffs, NJ, USA

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