3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,000 miles

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problem #1

Mar 102013

Sienna

  • 45,000 miles
The rear hatch struts blew causing the rear hatch to close automatically and forcibly. Luckily, only my husband was under the hatch at the time and could stop it from hurting someone. It would have seriously injured one of our children if they were under the hatch. It happened very suddenly and unexpectedly. There is an existing recall on older Sienna vans to for the exact same issue. The design change does not seem to mitigate against the failure. We also see that other vehicles including other 2011 vans continue to have this problem. We are asking you to contact the company to discuss the recall with them and see if the recall is not mitigating the risk of this failure. I would not want a child (one of the reasons in purchasing a mini-van) get hurt with a hatch collapsing on them.

- Allison Park, PA, USA

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