3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Toyota Sienna. While driving 5 mph in a parking lot, the rear driver side sliding door opened independently. The contact was instructed to disengage the sliding door, but the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the latch fractured and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
- Carol Stream, IL, USA
The contact owns a 2013 Toyota Sienna. While driving approximately 15 mph, the brake pedal traveled to the floorboard when depressed. The vehicle accelerated without warning, the steering wheel seized, and the brakes failed to stop the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired and the rear passenger door latch detached when the contact attempted to open the door. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
- Brooklyn, NY, USA
The contact owns a 2013 Toyota Sienna. While driving approximately 45 mph, the rear driver's side sliding door opened without warning. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.
- Rochester, IL, USA
- Lithia Springs, GA, USA