5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,978 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The rear window on the hatchback door blew out. The vehicle was parked in the garage overnight - the next morning it was shattered. I contacted the dealer to find out if this was a common problem - I was told no. However upon performing a google search I found hundreds of instances of people complaining of the same issue. It was also interesting to note that the rear windows were/are on national backorder from Toyota. The window installed in my van was apparently a "take off" from another vehicle. I am highly concerned that this issue will occur again, possibly next time while driving or with my children in the vehicle.
- Oxford, CT, USA
The windshield defrost system is inadequate. With the "auto" system on, and/or the fan on maximum, and/or the windshield defrost press on, the upper 1/3 of the windshield remains frosted over. This seriously affects visibility and safety. The fan seems to be blowing hard, but air flow from the defrost vents seems weak. The problem is most apparent at or near sub-zero outside temperatures.
- Austin, MN, USA
The contact owns a 2013 Toyota Sienna. The contact stated that the windshield could not be defrosted. The contact engaged the defroster on full blast but could not clear the windshield. The contact took the vehicle to the dealer and was told that there was not a remedy available to correct the failure. The contact spoke with the manufacturer and was told there had been similar complaints, but there was no remedy available. The VIN was not available. The failure mileage was 10 and the current mileage was 1,000.
- Escanaba, MI, USA
- Menifee, CA, USA