10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There are 2 problems I am experiencing with my 1 yr old Toyota 2013 Sienna van - 1> rattling noise coming frm back of 2nd row or 3rd seat - very hard to pinpoint source, took it to my dealer for 25K svc, explained, was notified they will run this check on my 30K mileage svc as van needs to be left for 3 to 4 hrs with them. There are a lot of internet blogs and postings on this issue, with some getting Toyota to replace 2nd or 3rd seating completely with a brand new seat and thus making noise disappear 2> when turning the steering wheel, whining noise in the background can be heard at very lo w speed around 15-25 mph or even less, very annoying and disturbing for any car driver.I believe that is may also signify an underlying problem, waiting to get out of control. With a range of moving parts working in tandem, it is difficult to figure out the source of such abnormal car sounds. However, one thing you can be sure of, is that the noise, in this case, is created due to some problem in the steering wheel assembly itself. The likely candidates are the power steering pump, pulley, or the belt. I believe - Toyota again is aware of this issue - as there are numerous blogs and postings on this issue as well, they should come out clean and make the necessary repairs asap prior an injury or fatality happens again. With all the re-calls Toyota has been issuing I urge NHTSA to quickly act on it - prior new lawsuits or death occurs. Please help common man like me and others here to fight this behemoth giant !
- Marietta, GA, USA
I drove only 1975 mileage but my van makes unbearable noise from 3rd row seat. I took to Toyota service station twice but I was told it is manufacturing defect and Toyota couldn't find solution for this problem. I sent out email to Toyota but didn't hear from them yet I paid about $ $44,000 for this van. Driving this car I feel I punish my self everyday. I am looking for help to get it fixed.
- Richmond Hill, NY, USA
- Lake Orion, MI, USA