10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50 miles

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problem #1

Oct 232012

Sienna 6-cyl

  • 50 miles
From the onset of purchase of a 2013 Toyota Sienna xle, the air conditioner has emitted a foul odor that smells like mold. Nor will the A/C system adequately cool the vehicle until being driven sometimes as long as ten miles, if then. We have been told to turn off the A/C before arriving home to eliminate the odor and given a Toyota print out that this is a known problem that is specific to the 2013 Toyota Sienna. On the last scheduled maintenance freon was added but did not eliminate the odor or improved the A/C output. The foul odor never goes away while driving and may be an environmental hazard for persons with a lung or breathing condition. This is a totally unacceptable solution for the risk of being exposed to a potential dangerous and unknown noxious fume to the owner of the vehicle.

- Brandon, FL, USA