10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The drivers seatbelt on my wife's car stopped functioning and will not latch. Nothing appears to be stuck in it. Looking inside the female part, it looks like it has come apart. The vehicle has never been in an accident. The dealer cannot explain why it broke.
- Ellicott City, MD, USA
I purchased a 2014 Toyota Sienna on July 4th 2017. Since the day I purchased the vehicle I have been having electrical problems with both sliding doors and the trunk. Toyota still haven't fixed the problems with the doors I just don't fee safe having my kids and other people kids in the car
- Budd Lake, NJ, USA
Rear seatbelt would not release and became only tighter when we tried to release it. A child almost suffocated because it was so tight around her stomach that she could not breathe. We had to cut the seat belt. Now, we are missing a seat belt and Toyota refused to acknowledge that it was a defect and/or replace it.
- Brambleton, VA, USA
While riding 11-yr old wrapped seat belt around legs. After van stopped in home driveway, belt was released and retracted, and it's attached to top of van so feet went up in the air--pulls child off the seat and there is no slack for removing legs. After 30 min with mother & 2 neighbors trying to release it, child's feet were turning blue when neighbor found a bolt and loosened it enough to get feet out. Why is there not a clearly marked release button somewhere? if it had been child's head/neck there wouldn't have been time to get scissors to cut it loose without serious injury. Guess scissors should be a necessity in the car now, as it could've happened someplace where scissors weren't available. What a freak accident that you just don't think about.
- Milledgeville, GA, USA
- San Jose, CA, USA