10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,143 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I took my Toyota Sienna van to Toyota of pharr to have my passenger air bag replace due to a recall. I made a schedule appointment on and it was completed, however, service person informed me that I needed to have my ' control arm ' replaced as well. He stated it it wasn't under warranty and no recall on it. The cost to have it done is $2,381.07. I asked him how did this happened. He stated it's the driving condition and miles. I told him my wife is retired and hardly drives it and only drives it on pave road. Also, it only has 70,000 miles. I told gentleman that that was too much money. I asked him if it's safe to drive and said yes. Do, I brought it home. My wife and I are still paying for our vehicle and how can this happen" can you please check if there is a recall on this part? if not, can Toyota pay for it or at least most of it " we've purchased vehicles from Toyota from the past for many many years....please help us out. Thank you.
- Elsa, TX, USA
Takata recall airbag warning light came on while driving on highway. Had diagnostic scan ran and found code for squib cable or clock spring is bad. Car is only five years old with a little over 60K miles. This cable is manufacturer built for this specific van and cost almost $700! I came in for a recall on my takata passenger airbags and wound up dropping more money! I have waited for almost a week for recall. Now I'm waiting longer for this replacement.
- St. Louis, MO, USA
Started noticing a clunking noise when turning right at slower speeds, while turning into driveway or turning while in a neighborhood. I was told by the dealership that it is the intermediate steering shaft, Toyota is aware of the problem, there is no recall (my van had 50,000 miles) it is expensive to fix and not to worry about it. I feel it will be a safety issue when I'm driving and it totally fails! completely unsafe Toyota! shame on you for installing these after your prius recall.
- Chapin, SC, USA
Vehicle was stationary, bought from the dealership in Feb (present month: Sept). Less than 53K. One day instrument cluster was clear, drove home in the rain. The next morning I went out to go to work the speedometer was non-functional, ABS, vsc, trac, eps lights were all on and the exclamation mark was lit also. The car ran fine. At the dealership now; dealership says that it is the ABS actuator. It's "bad." How does the ABS actuator of a car that isn't five years old "bad?" they say it will cost $3258.04 to fix...and of course, out of warranty. This doesn't make sense and seeing that Toyota had over 600,000 cases in the past of bad actuators, I believe this is a case into which should be looked.
- Killeen, TX, USA
While in motion the steering locked up and made the vehicle unsteerable leading to a collision
- Ephrata, PA, USA
There is a rubbing noise in the steering wheel which is annoying and the dealer refused to rectify it.
- Galt, CA, USA
- Boca Raton, FL, USA