6.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Toyota Sienna. The contact stated that the driver side sliding door failed to operate manually and when using the overhead door switch. The contact called mccords Toyota in vancouver, wa where it was confirmed that the part for the recall repair was not available. The dealer was not sure when the part would become available. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. Updated 11/13/17 updated 11/16/2017
- Vancouver, WA, USA
The contact owns a 2015 Toyota Sienna. The contact stated that the sliding doors were constantly opening independently. The failure was persistent. The vehicle was taken to a local dealer (mike wood Toyota of uniontown 1 mary jane wood drive, uniontown, pa 15401) where it was diagnosed that the door motor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer who confirmed that the VIN was included in a recall. The contact received notification of NHTSA campaign number: 16V858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 22,000. VIN tool confirms parts not available.
- Dunbar, PA, USA
The contact owns a 2015 Toyota Sienna. The contact stated that while the driver was driving at various speeds, the passenger sliding door independently opened without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V858000 (structure) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not notified. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000. VIN tool confirms part not available.
- Greenwich, CT, USA
The contact owns a 2015 Toyota Sienna. After the automatic door feature was deactivated, it continued to activate independently. As a result, the contact stated that the rear passenger side sliding door independently opened without warning. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.
- Pikesville, KY, USA
- Menlo Park, CA, USA