The contact called on behalf of his mother who owns a 2015 Toyota Sienna. The contact stated while his mother was driving 15 MPH, the brake pedal was depressed but failed to respond, causing the vehicle to crash into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. Both the contact's mother and the other driver received assistance from emergency units. The contact's mother sought medical assistance and was informed that she had sustained soreness in the neck muscle. The contact was unsure whether the other driver sustained any injuries. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop but was not repaired. The vehicle was then towed to the residence. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 93,955.

- Antioch, CA, USA

I had a front damaged car accident in 2016. I realized that none of airbags were deployed since I was asked by at fault driver's insurance attorney. I was driving on a local one way road and a car showed up in front of me all of a sudden. It was crossing in front of me as ignoring "stop" sign on his side. It was too close to avoid and brake was not helpful.

- Longmeadow, MA, USA

My vehicle was recently stolen. It was recovered as a crashed abandoned vehicle by the glen ridge police department (case #19-20437). The vehicle suffered an apparent major frontal collision but the airbags failed to deploy (see images). I am reporting this failure for your investigative reference. I have no further details as it was not in my possession when the collision took place.

- Glen Ridge, NJ, USA

I was hit hard directly on side and side airbags didn't deploy. My vehicle was totaled. My vehicle was moving maybe 5 miles per hour and I was turning left.

- Sheridan, IN, USA

The contact owns a 2015 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Fairbault, MN, USA

I was traveling West on rt 202 (butler blvd) in jacksonville, fl. My speed was 65mph and I was in the middle lane. I was driving and my son, christopher, who is disabled was sitting in the middle row center in his wheelchair which was anchored to the floor by four tie-downs. A car trying to pass us in the outside left lane hit my vehicle in the drivers side rear and caused us to spin in the roadway. After we came out of the spin we hit the concrete barrier dividing the roadway. My vehicle was totaled with extensive damage to front and frame. My son and I were slightly injured but not treated on the scene. My airbags did not deploy" not the ones in the front or the side airbags did not deploy? this is a conversion accessible vehicle that has been altered from the original. I have re-purchased the same type of vehicle and I want to be sure that the airbags are working? Toyota has already pulled the "black box" and started their investigation. I just want to be sure that I get the "true" cause of why the airbags did not deploy"

- Jacksonville Beach, FL, USA

The airbag on/off indicator stays off even when an adult is sitting on the passenger seat. The issue is not there in my 2014 Toyota Camry. The dealer koons Toyota verified that sensor is registering correct weight. The dealer states that Toyota does not tell them that at what weight the airbag should turn on. The dealer's test weight of 66lb "on the seat" did not turn it on. The dealer test report is attached. Thanks

- Vienna, VA, USA

The contact owns a 2015 Toyota Sienna. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The incident caused the contact to crash into the preceding vehicle. The air bags did not deploy. A police report was filed. The contact, the front seat passenger, and the rear seat passenger sustained unknown injuries that required medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 54,000.

- Blacktail, CA, USA