rear slider door windows tapping metal noise rolled down
Driving through nice neighborhood with slider window cracked opened about 3" for fresh air I can hear something tapping on the glass continuously. Very distracting.
Sounds like glass is hitting on a metal continuously until completely rolled down or rolled up.
Never had any thing like this as a product that cost $37K.
I took it to dealer and here we go again " COMPARED TO 5TDZK3DC0ES502650 THE OTHER VEHICLE HAS THE SAME CHARACTERISTIC. THIS CONDITION IS NORMAL CHARACTERISTIC OF THE VEHICLE."
I did not take it to dealer to be compared to another vehicle I want the solution to fix the rattle.
I even offered the dealer forget the comparing warranty I'll pay out of my pocket to fix it but they won't because it's still under warranty.
I called Toyota customer service and told me again that " Once District make the decision as normal nothing can be done." : (
So is my warranty void as soon as DSPM and FTS looks at it and say it's normal ?
How much of engineering was spent to make the glass bouncing around in a $37K vehicle.
Does TOYOTA have list of "NORMAL CHARACTERISTIC CHART" that I missed when I bought the car ?
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rear slider door windows tapping metal noise rolled down Driving through nice neighborhood with slider window cracked opened about 3" for fresh air I can hear something tapping on the glass continuously. Very distracting. Sounds like glass is hitting on a metal continuously until completely rolled down or rolled up. Never had any thing like this as a product that cost $37K. I took it to dealer and here we go again " COMPARED TO 5TDZK3DC0ES502650 THE OTHER VEHICLE HAS THE SAME CHARACTERISTIC. THIS CONDITION IS NORMAL CHARACTERISTIC OF THE VEHICLE." I did not take it to dealer to be compared to another vehicle I want the solution to fix the rattle. I even offered the dealer forget the comparing warranty I'll pay out of my pocket to fix it but they won't because it's still under warranty. I called Toyota customer service and told me again that " Once District make the decision as normal nothing can be done." : ( So is my warranty void as soon as DSPM and FTS looks at it and say it's normal ? How much of engineering was spent to make the glass bouncing around in a $37K vehicle. Does TOYOTA have list of "NORMAL CHARACTERISTIC CHART" that I missed when I bought the car ?
- Robert P., Los Angeles, CA, US