10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 22,127 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While buckling up on 6 Dec 2019, the seat attachment to the B-pillar completely, without resistance, detached. The bolt that secured the belt was on the floor, completely pristine in appearance, undamaged, without any evidence of thread-locker application at the factory. The car had been in no accidents and was in excellent shape, without a trace of body rust or deterioration. Dealer replaced the bolt and checked the other belt anchoring bolts and said they were okl. Had to return to the dealer in two days since their repair had left the seat belt twisted. They unbolted, then re-bolted the belt anchor in the un-twisted, correct position. No harm occurred since I put on my belt before starting the car; realizing the defect immediately, I got to work by other means that day. The vehicle was stationary, in my garage at the time of the defect discovery.
- Peoria, AZ, USA
Seat belt receptical is torn up. Seat belt will not latch.
- Seymour, TN, USA
The contact owns a 2016 Toyota Sienna. The contact stated that the door spontaneously opened while the vehicle was in motion. The contact called antiac Toyota (1817 auto center dr, antioch, ca 94509) and was informed that there was no open recall or remedy for the failure. In addition, while driving approximately 75 mph, the seat belt spontaneously became unlocked. The vehicle was taken back to the dealer where it was diagnosed that the seat belt buckle failed and needed to be replaced. The vehicle was repaired. The VIN was included in an unknown recall for the structure. The manufacturer informed the contact that nothing could be done. The approximate failure mileage was 30,000.
- Orinda, CA, USA
The contact owns a 2016 Toyota Sienna. While driving 70 mph, the driver's seat belt fractured without warning. In addition, while driving various low speeds, both sliding doors opened on more than one occasion. The contact stated that the rear passenger sliding door opened mostly while driving. The vehicle was taken to an unknown Toyota dealer in walnut creek, California to be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 100.
- Orinda, CA, USA
Right side passenger door, opened by itself while driving. My jids were seated on the back with grandma. Door also, closes by itself hurting the passenger who is trying to get into. It hurt several times my 8yr old daughter, my 11 yr old boy and grandma. Even closes when you are putting stuff in the passenger side.
- Roanoke, VA, USA
- Washington , DC, USA