10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,770 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.
- Fort Collins, CO, USA
The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.
- Bossier City , LA, USA
My power doors open and won-??t close. It takes multiple times to finally get them to close.
- Crestview , FL, USA
Driver side sliding door stops and reopens when trying to close using power option previous van did the same thing but had a recall. When turning power door option off, it's stopped, doesn't want to budge much and you have to use all of your force to try to close it. This has being going on since 2018 when I bought it but there was no recall so delearship wouldn't touch it.
- Sidon, MS, USA
The driver rear door has been opening while the car is on the road I took it to the dealer they want my to pay for the service. This is a safety issue they don't want to replace the door latch. They told me to turn off the power door of but they problem still occur it's very dangerous situation I can't even that my kids out
- Queens Vlg, NY, USA
When opening the passenger-side power slider door while the car was on and parked in the driveway, the sliding cable snapped and is currently hanging from the side of the body. I cannot use the power buttons to open the door automatically, nor can I manually open the sliding door.
- Toms River, NJ, USA
The door was not installed properly and closed by itself many times without detecting if people were in the way and crushed a child and he was injured
- Lakewood, NJ, USA
I was driving on the interstate at approximately 65 miles per hour. My 'check all wheel drive system' warning alarm came on shortly followed by the: Check engine, battery alarm, collision breaking system, etc. I'm certain there were more alerts going off; however I was trying to steer a car, that had lost power off the roadway. I was able to get the car safely onto the shoulder where I attempted to turn off the vehicle. I couldn't turn the car off until I realized I needed the car to be in park. After I turned the car off I noticed black smoke coming from the engine and could smell something burning. I opened the door & got my three year old son out of the car & noticed more black smoke. I quickly distanced myself from the vehicle & noticed fire coming from the engine. I called 911 but the car was engulfed in flames within minutes. The fire department responded within 5 minutes & were able to extinguish the fire.
- Olathe, KS, USA
The contact owns a 2017 Toyota Sienna. While driving 50 mph, a loud abnormal noise was heard from the roof area. The contact pulled the vehicle over to the side of the road, slid open the sun roof cover, and noticed that the glass was shattered. There were no warning indicators illuminated. The dealer (sunshine Toyota, 1355 w dickman rd, battle creek, mi 49037, (269) 965-1000) was contacted and stated that the failure not under warranty and that an appointment would need to be scheduled for diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. The VIN was not available.
- Grand Rapids, MI, USA
- Tripoli, WI, USA