10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
22,000 miles

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problem #4

Jan 132023

Sienna 6-cyl

  • miles
2nd row passenger side seat belt receptacle is not latching seat belt. The contact stated that a replacement part was ordered but not needed. It was discovered that the original part had debris inside and was cleaned out. The original part started working again and a repair was no longer needed.

- Alpharetta, GA, USA

problem #3

Jan 072019

Sienna

  • 28,000 miles
Rear seat belt would not loosen. It only tighten up trapping child in seat. The engine was turned off and vehicle was in park. Note I don't remember exact date but approximate date.

- Hanford, CA, USA

problem #2

May 082018

Sienna

  • 40,000 miles
While waiting in traffic on a county road to turn left, our Sienna was hit from behind by a car traveling at approximately 40 mph. Front row seatbelts did not engage, nor did front airbags deploy. Our Sienna hit the stopped vehicle in front of us upon impact as well. Only right side curtain airbags deployed and middle row seatbelts restrain. This resulted in multiple injuries to the front row passengers, including a severe concussion.

- Warsaw, IN, USA

problem #1

Feb 122018

Sienna 6-cyl

  • 20,000 miles
The contact owns a 2017 Toyota Sienna. While the contact was attempting to latch his six year old child in the rear middle seat belt, the seat belt failed to move. The contact pulled the seat belt harder in order to make the seat belt move to latch, and noticed that the fabric was shredded. The vehicle was taken to Toyota carlsbad (5424 paseo del norte, carlsbad, ca 92008, (760) 438-2000). The contact was informed that the seat belt would be repaired as a courtesy. The dealer stated that it looked as if the seat belt had been cut. The contact stated that the dealer would not explain the failure of the seat belt or when the seat belt retracted. The seat belt failure was not under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was not available..

- Oceanside, CA, USA