10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 22,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear seat belt would not loosen. It only tighten up trapping child in seat. The engine was turned off and vehicle was in park. Note I don't remember exact date but approximate date.
- Hanford, CA, USA
While waiting in traffic on a county road to turn left, our Sienna was hit from behind by a car traveling at approximately 40 mph. Front row seatbelts did not engage, nor did front airbags deploy. Our Sienna hit the stopped vehicle in front of us upon impact as well. Only right side curtain airbags deployed and middle row seatbelts restrain. This resulted in multiple injuries to the front row passengers, including a severe concussion.
- Warsaw, IN, USA
The contact owns a 2017 Toyota Sienna. While the contact was attempting to latch his six year old child in the rear middle seat belt, the seat belt failed to move. The contact pulled the seat belt harder in order to make the seat belt move to latch, and noticed that the fabric was shredded. The vehicle was taken to Toyota carlsbad (5424 paseo del norte, carlsbad, ca 92008, (760) 438-2000). The contact was informed that the seat belt would be repaired as a courtesy. The dealer stated that it looked as if the seat belt had been cut. The contact stated that the dealer would not explain the failure of the seat belt or when the seat belt retracted. The seat belt failure was not under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was not available..
- Oceanside, CA, USA
- Alpharetta, GA, USA