10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was traveling on the Capital Beltway (495) during morning rush-hour in my 2019 Toyota Sienna Minivan. Normal Road Conditions: Stop & Go traffic in the right-most lane around 9:30am on December 14, 2022. All of a sudden and without warning, when attempting to accelerate and keep up with traffic after the vehicle was stopped, I found that I was unable to move forward. (There was no indication that my vehicle was suffering from mechanical failure prior to this incident and no visible alert or alarm was triggered) At that point, I powered down the vehicle after turning on the hazard indicator lights. After re-engaging the ignition, I then tried to move forward, and found the vehicle to be unresponsive. A tractor trailer was directly in back of me and was inching closer as to keep up with the rush-hour traffic. I was immovable at that moment and waived the truck around. After finding a break in traffic, I attempted to move out of the right-most lane, but with the transmission not responding to the Drive function, found that my only course of action was to to engage Reverse and move to the Right shoulder of the highway. I then notified triple A and my vehicle was towed to a local garage for evaluation. Upon initial evaluation is was determined that it was either related to where the shift cable goes in to the transmission, or complete transmission failure. It is highly unusual for a Toyota transmission to fail at 71.000 miles (odometer reading at the time of the incident). I currently have two other Toyota vehicles with odometer reading in excess of 140,000 miles. I am concerned for the safety of my family and myself, as this is the primary vehicle used for transport. A 3 year old car with less than 100,000 miles should not suffer from transmission failure. This is a major safety concern. What if this happened and I was not in stop and go traffic or already in the slow lane, on a major highway?
- Ellicott City, MD, USA
June 17, 2022, driving on San Diego freeway north near Sherman oaks California, the Transmission suddenly loses power, however the engine still running feels like the gearbox out of any actions, luckily it-??s downhill, managed sliding to the shoulder stopped, The warning light says-?? turn off traction control-??, and -?? check engine -?? It was rush hour, it was dangerous, after parked few minutes turn off and turn on the engine shift to drive gear the transmission only shifting to lower gears ( 1 or 2) moving slowly, So I managed get of next exit, and stop for few minutes, the I try starting again and driving low gear home, Next morning I turn on the engine the check engine light still on but transmission acted normal, I drove to the Northridge Toyota dealer, which is 2 miles away from my house, Took them 3 day, to return to me, they said it was a coil issue and luckily they didn-??t charge me,
- Northridge, CA, USA
- Louisville, KY, USA