The contact owns a 2019 Toyota Sienna. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Alamo Toyota located at 18019 North U.S. hwy 281, san antonio, tx 78232, (210)494-1604, was contacted and confirmed that parts were not yet available. The contact stated that the vehicle was modified to Transport her daughter who was wheelchair bound. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

The contact owns a 2019 Toyota Sienna. The contact stated that on several occasions after refueling, the vehicle failed to restart. After several attempts, the vehicle restarted with the check engine warning light illuminated. Prior to the failure the contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the parts to do the recall repair was not yet available. Stapp interstate Toyota (8019 raspberry way, frederick, co 80504) was contacted and confirmed that the part was not available. The vehicle remained at the dealer however, was not repaired. The contact was promised a loaner vehicle which was not provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,500. VIN tool confirms parts not available.

- Lyons, CO, USA

The contact owns a 2019 Toyota Sienna. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- El Paso, TX, USA

The contact owns a 2019 Toyota Sienna. The contact stated that on numerous occasions, the vehicle failed to start. The vehicle was taken to ourisman fairfax Toyota (10287 fairfax blvd, fairfax, va 22030) where the contact was informed that the failure was due to the keyfob being placed in her purse while attempting to start the vehicle. The contact continued to experience the failure intermittently. The contact then received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact to request a loaner vehicle from the nearest authorized dealer. The contact stated that her vehicle was custom made for her son who has a disability and that a loaner vehicle would not suffice. The failure mileage was 1,749. VIN tool confirms parts not available.

- Fairfax, VA, USA

The contact owns a 2019 Toyota Sienna. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirm parts not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tucson, AZ, USA