8.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The first weeks seemed like everything was fine with the vehicle until we started feeling low levels of electrical shocks. It was mostly on the steering wheel so we thought that the sensation would go away, but it actually started going worse to the point that we started having discomfort on the seatbelt and the last three weeks before we dropped the vehicle at the dealership the hazard started to intensify and get stronger. The seatbelt of the 2019 Toyota Sienna had provided a lot of pain to my ovaries (to the point that my period had been altered during the months of October to December 2019), it caused so much pain in my stomach while being a driver and a passenger specially the last three weeks before I dropped the vehicle at the dealership. Also due to the fact that I am five feet tall, the seatbelt rested on my neck which was the most uncomfortable experience. In those past three weeks prior to dropping it at the dealership, I even felt shocks from the seatbelt while it was resting on my neck causing numbness in my legs. On regards of the steering wheel, I felt electrical shocks that caused tingling in my hands going all the way up to my elbow causing pain on my elbows (having greater discomfort on my left arm as I tended to drive most with my left hand) and making my arms feel tingling and eventually numbness.
- Tempe, AZ, USA
- Cincinnati, OH, USA