When breaking, mostly during downhill, the brakes feel like they simply -??let go-?? for an instant. Most times this is very short and It feels like a typical downshift during breaking in an ICE car. However, last time it really gave me a lurch and I almost ended up falling off a cliff face. Many reports all over the internet but nothing from Toyota.

- Lexington, KY, USA

There has been several incidents when I step on the brakes and the vehicle seems to accelerate forward after what feels like an attempt to find the right gear when decelerating. This occurs infrequently but usually when decelerating along with an external factor. I was able to consistently replicate when I-??m coming off the highway onto a service road then have to make quick turn at a corner. It feels as if the vehicle is trying to search for a gear and once it finds it there-??s a momentarily acceleration forward.

- Staten Island, NY, USA

In the 2-1/2 years than I have owned and driven this vehicle, I've had no problems. On Saturday, [XXX], driving home from a 80 mile trip, as I deaccelerated to make a left turn onto my street (speed was 7mph) I tapped the break pedal and the vehicle went bonkers! The Sienna veered right at a high rate of speed that the front end cleared the curb; the back end smashed into the curb flattening both rear tires and damaging the metal hubcaps; the vehicle speed tore off the bumper and both rear panels. I was able to steer the vehicle: missing a large 2-foot high tree stump; two other large trees; a 10-foot high solid fence at the yard back. I then drove down the sidewalk to the next intersection and was finally able to slow down. This entire time, my foot was on the break, but the vehicle would not stop. The Sienna is now at Faulkners Collision Center in Mechanicsburg with virtually no front end damage but colossal rear damage. The vehicle had 5-full maintenance checks since purchase. I was not told of any suspected problems and never received a vehicle recall. I could have been killed or may have killed others as there is a playground on the corner of this block. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Shiremanstown, PA, USA

I BELIEVE THE COMPUTER CAUSED THE PROBLEM. THE CAR IS AVAILABLE FOR INSPECTION AS PERSONNEL AT GETTEL TOYOTA IN PUNTA GORDA CLAIMED THEY COULDN'T TOUCH THE COMPUTER AND HAVE DONE NOTHING. Purchased Sienna in August 2021. In October at about 5:30 a.m. we were in the far left lane on a PA interstate, traffic came to a stop for construction. A delivery truck in front of us rolled backward a bit. When traffic started up again, our car would not go forward, only reverse. We tried "drive"--nothing--only had reverse. Finally, with cars whizzing around us, shut the engine off. Upon restarting, all gears were restored and we continued on to Boston. We were shaken by this event. Since then, we have had numerous incidents of the car not moving when I put it (mainly) into reverse. I had to shut the engine off--restart--and it went into gear. Latest incidents--first week February 2024--I pulled into a parking space at Englewood Hospital. After visiting my husband, came out, started the car, put it into reverse--NOTHING. Shut the car off--restarted it, and it was ok. Ten minutes later, I pulled off onto the shoulder to take a call from one of his doctors and--no gears. Shut off the engine, restarted it and it was ok. I'M WORRIED I'LL STOP FOR A TRAFFIC LIGHT ON ONE OF OUR 4 OR 6 LANE STREETS AND GET HIT BECAUSE OUR CAR WON'T GO INTO GEAR.

- North Port, FL, USA

Recall: OCS Sensors May Short Circuit; 3TB15/23TA15 ; I am a owner of 2021 Sienna Hybrid (VIN [XXX] ) and was getting alert for the airbag and seat belt warning even when plugged in. I took it to a dealer in Sunnyvale California (Stevens Creek Toyota; 4202 Stevens Creek Blvd San Jose, CA 95129; 408-984-8833) and they are not recognizing the recall. I was charged a diagnostics fee of $ $899.93 and am being asked to pay $ 2000 to replace the car seat to fix the issues. Your advise is solicited. Best regards. Thanks -- [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Cupertino, CA, USA

The sliding door on the passenger side opened while I was driving the vehicle. The door started out as closed. This is unsafe because I had a 6 yr old in the middle row of seats. I have not yet contacted the dealer or service center. The vehicle has not been inspected by anyone. There was no warning prior to the failure.

- Seymour, IN, USA

Pulling into paved parking spot on very slight uphill grade. Tried to apply brake pedal but car kept moving forward about 6ft over curb and crashed into cement wall creating slow speed impact damage to front end. Towed on flat bed to dealers lot. Tow truck driver noted brake seemed loose and had little resistance. Car still under warranty, 28.8k mi, All warranty required maintenance has been performed to date by Dealer. No prior accidents. Annunciation on screen after event saying "Parking Support Brake Malfunction Visit Your Dealer" Message has subsequently remained. Large number of same or similar annunciation messages over last 4 yrs reported on Toyota Nation web site. Messages indicate that TSB-019-19 may apply and/or DTC C13B0. However, Service Manager at Dealer has refused to investigate this and similar diagnostics to explain safety systems failure or otherwise repair under warranty agreement, unless we first sign a release for personal injury liability with Toyota legal department. Dealer has advised it is not safe to drive car in its present condition. Please note similar complaint sent a few days ago on this web site (no response so far) but there was an error in reported VIN so this is a resend

- Potomac, MD, USA

The breaks give out to a point where you run the risk of running into someone or something. We've visited Toyota 3 times now complaining of this issue yet they just state it's the regenerative breaks and how they operate. Although the breaking never got to this level of safety concern until we reached around 30,000 miles. I filed a complaint with Toyota that resulted in nothing being done. A couple examples would be sitting at a stop light and the breaks release almost causing us to run into the car in front of us. Pulling into daycare trying to stop while pulling into the parking spot and the breaks release. The last one is while going down hills the breaks seem to let go and the vehicle speeds up. It scared my wife so much that we actually sold the vehicle as Toyota deemed it safe. We loved the vehicle but can't risk the safety of our family.

- Covington, KY, USA

When the sliding doors are left open for any purpose (cleaning, loading, unloading, sitting in a car, etc.) after approximately 60-minutes the sliding doors are disabled and cannot be closed. The key won't work. The button will not work. The overhead will not work. This poses a threat and danger to driver and passengers in possible and many times probable scenarios. If sitting the car at a park and there is a bee or bug swarm, you would be stung to death by the time you manually closed the doors that will only allow a few inches at a time. If there was a sudden weather change or flash flood. If there was an assailant approaching while you are sitting with your family for a bit with the doors open. Any number of things. I took it to Toyota and they wanted to charge me $150 plus for an assessment, to which I declined because this is their problem, not mine. My request is to have this fixed so the key will at least override the door shut off before someone gets hurt because of this. This has happened twice. I will enter the date it happened on the second time. It is Beechmont Toyota in Anderson Ohio that refused to service me.

- Amelia, OH, USA

After being parked for 4 hours the vehicle caught on fire. Burnt passengers rear corner and rear tailgate

- Lima, OH, USA

The rear climate control unit has fallen out of the headliner several times. The climate control unit then dangles from the headliner, obscuring the vision through the rear view mirror and poses a potential safety risk as it could hit a passenger in the event of an accident or abrupt stop.

- Alexandria, VA, USA

While slowing down from highway speed 55mph to about 30 mph preparing to turn right, I heard a huge explosion (sunroof). Thinking it was overhead, I slowly pulled back the sunscreen which blocks out the sun from the roof, realized it was full of broken glass and immediately closed it. This was a terrifying event and could of easily caused serious injury or worse. My dog was riding in a secured dog crate in the rear of the van. The van was taken to the dealership for investigation and repair. ( McDonald Toyota, Greeley, Co 80634) although the dealership is still investigating and agreed to follow up with Toyota, they are currently denying warranty. ( this report was written by [XXX], for wife [XXX] who was driving solo during this incident ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Greeley, CO, USA

Non

- Westminster, MD, USA

Good condition

- Westminster, MD, USA

Automatic sliding doors and tailgate opening by self when parked at home and 4-5 locations in Canada (during 1 week visit).Host in Canada (20 yr Volvo exec) independently observed and took car to Canadian dealer.Condition not duplicated at their dealership.However, they submitted report to Toyota Canada. Return to New York, took car to dealer Westbury Toyota on 8/30/22.Dealer observed car onite-no door opening found. 8/31/22-Westbury Toyota returned vehicle to lessee with the information that they are filing a pass case with Toyota Corporate and advised lessee to return to Westbury Toyota if problem recurs

- Levittown, NY, USA

Van was struck from behind. Van was still moving and was pushed to the left facing opposite direction in other lane. Van caught fire within a minute and became totally engulfed. Van was a total loss. Occupants were able to exit vehicle unharmed. Other car involved was also a total loss but did not catch on fire.

- Harrison, OH, USA

I have a Toyota van which has been converted to a handicapped vehicle by VMI. On June 14,2022, I took it to a local Toyota dealer to have the recall notice taken care of. (recall no. 22TA03). After an hour and a half I was told the dealer could not do the reprogramming because their computer would not communicate with my computer. They said they called three different dealers who could not tell them how to solve the problem. My selling dealer said to take it to another dealer but I haven't been able to do that yet. I believe any dealer should be able to perform recall reprogramming efforts.

- North Canton, OH, USA

My husband and I were pulling out of a parking lot, and needed to cross two lanes of south bound to end up in one of the two lanes of north bound traffic. Upon pulling out, the van stopped accelerating. We were stopped, sideways in the two lanes of southbound traffic. My husband checked to make sure the van was in drive, and it was. He tried accelerating a few times, and nothing happened. Finally, after about 10 seconds, the van began to accelerate once the accelerator was pressed again. He didn-??t have to turn the van off or restart it or anything. This was absolutely terrifying. Before he pulled out, he checked to make sure there was no traffic coming from either side. Thankfully, the vehicles approaching noticed us sideways in the road and were able to slow down in time, as to not hit us. I know this vehicle has many safety features and when those go off, we-??re given a warning whether it be a BRAKE warning across the dash, or other alerts. Not a single thing alerted us during this incident, and I have no idea why the van just stopped accelerating. The next day, Toyota inspected it (coincidentally we were told a Regional Toyota Manager was there that day and looked at it as well) and said the low voltage needed updated and that could possibly be the issue, but they weren-??t sure. In looking at the paperwork from that day, they noted we said the battery wouldn-??t hold a charge. We never said that. What we said was our van stopped accelerating as we were pulling out of a parking lot. This could have ended up very badly. We could have been hit. We have 3 children and I-??m terrified this might happen again.

- Des Moines, IA, USA

On 2 different quick occasions my gas pedal stopped responding to my foot commands. On one of those occasions I was crossing a street with a semi truck coming at me thinking I have enough clearance to make it across the street into the turning median. Luckily the gas pedal responded & I made it across with my heart beating 100mph thinking I was going to get hit really bad by the semi truck. It seems to happen when you-??re in a situation where the pedal is rapidly pressed & depressed for anticipation of preforming a crossing. I didn-??t go to the dealership because it would wasted time because they-??re looking for error codes which the vehicle sister system mostly doesn-??t provide because it thinks that it hasn-??t caused an error. If the vehicle system is faulty then can it accurately log each incident without failure? Thank you.

- Pensacola, FL, USA

1st. Brake sometimes get very stiff can-??t press down and becomes normal after a few seconds or a few press on the brake pedal. (5 months) 2nd. A lot of wind noise coming from driver side windshield starting at 65mph. Complain to 2 dealers both said they test drove the same car but I don-??t see any other Sienna around. They lied (1st day I took possession of the car) 3rd. The middle row seat rail are very hard to slide back and forth. (1st day)

- San Lorenzo, CA, USA