10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
616 miles

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problem #3

Dec 022019

Supra

  • 550 miles
I purchased a 2020 Toyota Supra on November 11, 2019. On December 2,2019. This vehicle seriously and very dangerously malfunctioned. I was pulling out of my residential area after stopping at a stop sign, proceeded to make a left onto greenspring ave., heading towards the beltway, and this vehicle, instead of allowing me to turn left, took over and the steering went to the right, taking me up a curb and into a tree. The car literally took complete control without allowing me to control the steering. There are many possible reasons that could have caused this to happen. It could be the a lane sensor failure, steering failure, sensors failure, software failure, software miscommunication etc. What's worse is Toyota themselves are selling a highly technical vehicle, which after dealing with them, it is more than obvious they themselves even supposedly their top engineer, has had absolutely no experience with this vehicle or much less a BMW which is the engine maker in this vehicle, he never worked with them either. Through this experience which has been a complete nightmare, Toyota couldn't even get the edr box to download any data. I am petrified that this vehicle could have hurt or even kill someone or myself and Toyota has been clearly at a loss with any answers just complete sneakiness. Please get this vehicle off the road until this vehicle is better understood by Toyota before someone gets killed. Their are many parts on the vehicle that are damaged including but not limited to the wheel, tire, suspension, hood, side of the vehicle, passenger side mirror ect.

- Baltimore, MD, USA

problem #2

Aug 282019

Supra

  • 1,100 miles
The contact owns a 2020 Toyota Supra. While driving 70 mph, the steering wheel shook and a message appeared, warning the contact not to drive the vehicle due to a steering malfunction. The contact had to stop the vehicle in the middle of the highway where it was towed to universal Toyota (12102 I-35, san antonio, tx 78233, (726) 444-6959). The dealer initially stated that since the engine had been modified, they would not honor the warranty. The contact also spoke with the manufacturer and they provided the dealer with another reason not to honor the warranty, stating that the vehicle was being used for racing purposes. The vehicle was not diagnosed or repaired. The failure mileage was 1,100.

- San Antonio, TX, USA

problem #1

Aug 232019

Supra

  • 197 miles
The contact owns a 2020 Toyota Supra. While driving 60 mph, the steering wheel began to vibrate and became difficult to turn. When turning the steering wheel, the wheels failed to move and the power steering malfunction warning indicator illuminated. The contact stated that the steering wheel seized in a parking lot. The vehicle was not able to be driven. The vehicle was towed to germain Toyota of naples (located at 13315 tamiami trail N, naples, fl 34110, (239) 301-3313) where it was diagnosed that the power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 197.

- Mount Pleasant, WI, USA