10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 244,453 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Yes I was driving my Toyota Tacoma on the highway doing 55mph when the driver side lower ball joint broke. This caused my shut to snap in half also caused the control arm to break. Wouldn't have been so bad had the truck not been so rusty. Now facing issues with the fuel system being covered in rust. And the leaf springs are on the verge of breaking off the frame due to rust. The person I purchased the truck from said he had never received any kind of notice of the rust recall. Seems kinda funny to me only 25% of the owners of Toyota were notified to do something about the rust issue. Thank god im still alive. He is the only thing that saved me. I will dig out all of my receipts and ulad them very soon.
- Cleveland, TN, USA
Approximately 5 years ago 125K miles lower ball joint failure front driver's side separation. 11/11/18 approximately 250K miles left driver's side ball joint separation. Total loss of control. If I had been at high spped serious injury or death might have occurred.
- Lakeland, TN, USA
So there has been a recall for my fruck for the frame and all undercariage veing rotten because of the bad steal used the year and or years of my truck was supposed to be pulled off the road and gotten a new truck to its equal or money or ( not sure but if U reallyliked the truck reeframed and underworkd )other years not sure about 99 above to certain years 2nd or 3rd or originalowner(which went for my same years) they took the whole truck in and redid all the undercarage frame rotten break lines. So I am the second owner when first bought frame was painted black so I did not see any rot. About a year or so later the rot started showing worse and worse ive have to weld plates on it already replace the rearend and suspension and breakline the rotted (and almost made me get killed driving when they went out. So I finaly thought and heard about this recall and have been fighting Toyota ever since they said I was two monthes late but I told them I never got a lletter so how am I supposed to have known just luckly a friend at work had his dont. A newer year where they redid his hole undercarage.. now my frame is just getting worse and worse and other problems are acuring with thee undercarage.. I have many other pictures I have teied to maintian it best I can because I do love Toyota but very unhapppy with how they have helped
- New Hatford, CT, USA
Front end making loud squeaking noise. Seen where there was a recall. Have had issues in the past and replaced those parts. Front end keeps messing up. Would not recommend this model to anybody.
- Attalla, AL, USA
Chassi/ frame has cracks due too metal failure.failed state inspection.
- Verbank, NY, USA
The contact owns a 1994 (na) Toyota Tacoma. While the vehicle was parked, the contact noticed corrosion where the spare tire was located, on the rear leaf springs, and on the subframe of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.
- Erwin, TN, USA
1995 Toyota Tacoma. Consumer writes in regards to vehicle frame rust corrosion perforation recall notice issues. The consumer stated two years in a row, he was told there was nothing wrong with his vehicle, when in fact there was a rust issue. The consumer noticed the rust, when he washing the vehicle. The frame had rusted through and there was little to nothing holding the frame in place. The dealer informed the consumer, they were no longer honoring the warranty.
- Nitro, WV, USA
Mu Tacoma has rusted suspension. I first notive it when there was a recall. I went to a dealership and was tiold I was not the list. I paid for the recall repairs out of pocket. Now more rust in frame has been discovered. It will not pass inspection. What can I do"???"
- Lewistown, PA, USA
The contact owns a 1995 Toyota Tacoma. The contact stated that the air bag light continuously flashed while the vehicle was unoccupied. The vehicle was taken to a dealer where it was diagnosed that the cable sub-assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact received another recall notification regarding the leaf spring possibly rusting and puncturing the fuel tank; however, the parts were not available for the repair. The NHTSA campaign number was unavailable. The failure mileage was unknown....updated 02/19/16
- Camilla, GA, USA
Going slowly over pitted road noticed squeaking on rear end and brought to a mechanic. Was told frame cracked through due to frame rust. Vehicle is unable to be repaired. Toyota had a service bullitin but I was never notified and it expired in may of 2000. They will not honor their warranty extension despite the vehicle being serviced at dealership.
- Wharton, NJ, USA
When driving slow or on the highway when I would hit a bump I would hear a popping noise. Thought it was a shock that broke. Till I saw the frame had rusted through and broke on my rear suspension area.
- Oklahoma City, OK, USA
Truck fell on the ground wheel went out frame slide across pavement and super scary. Ball joint broke sealed ball joints, broke ?. dried out and fell apart could have killed my family.
- Waialua, HI, USA
Going about 20 miles/hr suddenly the driver side front tire broke, it means the whole wheel fold out of place leaving the truck not able to drive.
- Tujunga, CA, USA
I want to add this complaint with my previous one ODI #[xxx] on 12/30/1013 I spoke to supervisor [xxx] from Toyota Corp.at 1-800-331-4331. Toyota case #[xxx]. she said they are done with this and I have to file complaints outside of Toyota. I told her I did with safercar.gov. She acted like I haven't. I have the pdf 34 page Toyota customer services, customer support program - warranty coverage extension for frame rust corrosion perforation on certain 1995-2000 my Tacoma documents. Signed by [xxx] in 2008. I faxed page 2 to [xxx] on 12/23/2013. No. 3 application period that states " the warranty extension is offered for a period of 15 years with no mileage limitations from the vehicle's in-service date, for perforation of the vehicle's frame caused by rust corrosion." That means 15 years from the date the vehicle was in-service date for frame was inspected for rust corrosion." We have owned this Tacoma since 1/26/1998 way before this program stated so we qualify for the whole program. We have been refused this program from the very beginning. Toyota refuses it's own safety program which the say their first priority is safety. Frame rust corrosion failure is a safety hazard that Toyota is covering up, so they don't have to pay out. Yet Toyota spends all kinds amounts of money in racing and refuses to take full responsibility for Toyota's bad frames that are still on production vehicles, on the road form rust corrosion and will or has already failed. Toyota sued and won $25 million from dana Corp for bad frames. I filed a complaint with better business bureau case #[xxx]. Toyota does nothing but continually argue, refuses excellent customer service and permanent repairs and tries to scam us out of our money. Toyota is playing with peoples lives frames fail going 50 to 70 miles per hour. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Rochester, IN, USA
I put my Tacoma in reverse and heard a snap and clunk from front and rear. Front right suspension rusted through, broke and right rear shock. Local repair shop said rusted through, broke, they can't adjust caster setting on front alignment because nuts are rusted solid can't remove nuts. Pulls to the right, steering wheel is to right. Frame is also very rusted and might fail before too long. My wife and I took my Tacoma to Toyota dealer in 2010 to have $2,342.21 worth of services done. Repairs not done correctly and permanantly. We took it back twice and was told it would cost us $1,900 to replace condenser for leak. We paid $250 to have leak repaired to begin with other repeated charges. My online history says $520 to fix leak. Toyota service rep did nothing but try to overcharge and recharge us for repairs we paid for and refused to correct the repairs we paid for. Toyota dealer inspected my Tacoma frame and declared it good in 2010, refused to undercoat my frame. Three years latter 2010 in 2013 frame is extremely rusted. Toyota refuses to buyback or replace frame. We bought Tacoma in 1998 before frame rust program beginning in 2008. Second owner, never received recall or extended frame rust warranty letters. We were told there wasn't recall or anything else that need to be done in 2010. They new exactly how much money we had in the bank and tried too take every penny we had in the bank, refusing to provide excellent service repairs. We had to prepay for stainless steal exhaust. Toyota service rep. Put the old oxygen sensors back in charged us for one and said we would half to pay another $200 to $300 for another one.engine light came back on halfway home which is why we took it in for the first time. We paid for washer fluid wire repair which broke again in less than three years.we left Toyota dealer very angry in 2010 and had repairs fail.
- Rochester, IN, USA
I purchased a 1995 Toyota Tacoma new and have owned it since. I had it serviced last week and the mechanic told me the frame and suspension was heavily rotted and the vehicle was unsafe. It had major structure damage on the welds at the front, middle, and rear of the frame on both sides. He also stated that the suspension was heavily rotted to the point where he asked me if I had a boat and used the truck in salt water which I don't. at this point, I had the truck towed to my house and contacted Toyota customer care case number 1308142650. The representative told me there was nothing they could do about my issue. I paid 30K for this truck and wish I never purchased it due to the shoddy manufacturing process Toyota used making this vehicle. In 2008, I brought the vehicle to boch Toyota to have the frame inspected and they said it was ok but my mechanic advised me to go to the dealer because he said the frame was rotting at a very fast pace. I have read alot of reports of frame rot after the 15 year extended warranty Toyota offered and feel they need to stand by their product and continue covering their products due to the defect in their manufacturing process. Signed, very unhappy Toyota Tacoma owner!!!!!!!!
- Plymouth, MA, USA
My son heard from a co worker that Toyota had purchased his vehicle back due to frame rust. My son called Toyota and was informed that Toyota is no longer doing anything to check or fix bad frames.I looked under my vehicle and the frame seemed ok, so I continued using the vehicle.while driving the vehicle approximately nine months latter, I heard a banging noise like two pieces of metal were hitting.I got out of the vehicle and started looking around.I found the frame above the rear passenger wheel had broke thru due to rust.I called Toyota to find out why I was never sent a recall about this rusty frame problem.if I had received this notice, my self and other people's lives would not have been jeopardized. Toyotas reply was that they had sent a recall.with this I started checking different web sites on this matter, only to find out there are a lot of people with the same complaint, they never received a recall notice. I feel Toyota did not do what they should have in order to protect the safety of there customers and the public. If I was on the highway when this happened, people may have been killed.
- Flushing, NY, USA
The contact owns a 1995 Toyota Tacoma. The contact had taken the vehicle to an authorized dealer for routine maintenance and the technician detected that the front driver's side suspension support fractured. There was a recall under NHTSA campaign id number 96V129000 (suspension: Front). The VIN was included; however the dealer refused to repair the vehicle for an unknown reason. The manufacturer was notified and they planned to investigate the problem. The vehicle had not been repaired. The approximate failure mileage was 217,668.
- Hazel Green , AL, USA
- Cleveland, TN, USA