10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased new 2004 Toyota Tacoma on 1/24/05. At 1,577.8 miles, right rear brake drum and wheel covered with gear oil. Repaired at Toyota of greenfield, MA. 01302, phone 413-772-0231 2/17/05. Began leaking again on 2/21/05, at 1844.6 miles. Returned to greenfield on 2/28/05 at 2284 miles. Contacted dealer again on 4/8/05 at 67345.9 miles brake drum and tire still covered with oil. Dealer said keep driving it and the leak will go away. Contacted Toyota consumer service on 4/14/05 case #[xxx]. received no follow up correspondence form fabiola. Vehicle continued to leak gear oil and handle poorly when braking. Contacted new dealer(Toyota of colchester, ct.) on 5/27/05. Vehicle repaired on 6/2/05 at 8,188 miles. Contacted dealer again on 6/29/05 at 9085.1 miles. Vehicles was picked up on 7/11/05. Tries rotated on vehicle on 9/26/05 at 17,266.4 miles. Found oil on brake shoes and inside of brake drum severely glazed. New case filed on 7/28/05 case # [xxx] with salvadore. I am still driving a vehicle with the integrity of the braking system is compromised. And have not received a reasonable resolution to this problem from Toyota motor company. Is it a common practice for an auto maker to let a consumer knowingly drive an unsafe vehicle. Unfortunately I am still paying on a brand new vehicle that I do not feel safe driving. The regional field service technician, joe lacefield from Toyota motor company has been unavailable by phone for the last week 1-973-464-0938. I would like my money returned for this vehicle in full. I feel that I have been more than patient in trying to resolve this matter with Toyota motor company. V.I.N. # [xxx]. updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- West Springfield, MA, USA
While driving at any speed, in inclement weather the brakes failed. The driver applied the brake pedal and the brakes failed to stop completely. This information was provided by the consumers daughter.
- Kettle Falls, WA, USA
- Williamston, SC, USA