9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,798 miles

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problem #1

Feb 172005

Tacoma 4WD 4-cyl

  • Manual transmission
  • 1,798 miles
Purchased new 2004 Toyota Tacoma on 1/24/05. At 1,577.8 miles, right rear brake drum and wheel covered with gear oil. Repaired at Toyota of greenfield, MA. 01302, phone 413-772-0231 2/17/05. Began leaking again on 2/21/05, at 1844.6 miles. Returned to greenfield on 2/28/05 at 2284 miles. Contacted dealer again on 4/8/05 at 67345.9 miles brake drum and tire still covered with oil. Dealer said keep driving it and the leak will go away. Contacted Toyota consumer service on 4/14/05 case #[xxx]. received no follow up correspondence form fabiola. Vehicle continued to leak gear oil and handle poorly when braking. Contacted new dealer(Toyota of colchester, ct.) on 5/27/05. Vehicle repaired on 6/2/05 at 8,188 miles. Contacted dealer again on 6/29/05 at 9085.1 miles. Vehicles was picked up on 7/11/05. Tries rotated on vehicle on 9/26/05 at 17,266.4 miles. Found oil on brake shoes and inside of brake drum severely glazed. New case filed on 7/28/05 case # [xxx] with salvadore. I am still driving a vehicle with the integrity of the braking system is compromised. And have not received a reasonable resolution to this problem from Toyota motor company. Is it a common practice for an auto maker to let a consumer knowingly drive an unsafe vehicle. Unfortunately I am still paying on a brand new vehicle that I do not feel safe driving. The regional field service technician, joe lacefield from Toyota motor company has been unavailable by phone for the last week 1-973-464-0938. I would like my money returned for this vehicle in full. I feel that I have been more than patient in trying to resolve this matter with Toyota motor company. V.I.N. # [xxx]. updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- West Springfield, MA, USA