3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,146 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Toyota Tacoma. The contact received notification of NHTSA campaign number: 12V542000 (tires).the vehicle was taken to nourse Toyota located at 423 N bridge St, chillicothe, oh 45601 where diagnosed that the frame was corroded and would crumble if the recall was completed. The dealer informed the contact that they did not want to be responsible for any damages to vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and opened case 1803261619 but no further assistance was provided. The failure mileage was 133,000.
- Chillicothe, OH, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame of the vehicle was completely rusted without warning. The contact called the manufacturer and was not offered any assistance. The manufacturer was made aware of the failure and stated that the recall expired. The contact received notification of NHTSA campaign number: 12V542000 (tires). The failure mileage was unknown.
- Middletown, DE, USA
The contact owns a 2004 Toyota Tacoma. The contact received notification of NHTSA campaign id number: 12V542000 (tires). The dealer advised that contact that the repair could not be performed due to extensive rusting of the wheels. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. Updated 08/11/14 the consumer stated the frame was rusted. Updated 8/13/2014
- Sterling, MA, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for an unrelated repair when they noticed that the entire frame was completely rusted and caused the fuel tank to become slightly detached from the vehicle. The mechanic strapped the fuel tank back onto the vehicle as a temporary remedy. There was a voluntary recall issued by the manufacturer related to the frame, however the recall had expired. There was also a recall associated with NHTSA campaign id number 12V542000 (tires) but the dealer refused to honor the recall because the vehicle was not previously repaired under the manufacturer's voluntary recall. The manufacturer was notified of the defect. The approximate failure mileage was 104,000. The consumer stated she was never notified of the recall, involving frame rust. Updated 01/08/14 invoice received 01/28/14
- North Bridgton, ME, USA
Purchased new 2004 Toyota Tacoma on 1/24/05. At 1,577.8 miles, right rear brake drum and wheel covered with gear oil. Repaired at Toyota of greenfield, MA. 01302, phone 413-772-0231 2/17/05. Began leaking again on 2/21/05, at 1844.6 miles. Returned to greenfield on 2/28/05 at 2284 miles. Contacted dealer again on 4/8/05 at 67345.9 miles brake drum and tire still covered with oil. Dealer said keep driving it and the leak will go away. Contacted Toyota consumer service on 4/14/05 case #[xxx]. received no follow up correspondence form fabiola. Vehicle continued to leak gear oil and handle poorly when braking. Contacted new dealer(Toyota of colchester, ct.) on 5/27/05. Vehicle repaired on 6/2/05 at 8,188 miles. Contacted dealer again on 6/29/05 at 9085.1 miles. Vehicles was picked up on 7/11/05. Tries rotated on vehicle on 9/26/05 at 17,266.4 miles. Found oil on brake shoes and inside of brake drum severely glazed. New case filed on 7/28/05 case # [xxx] with salvadore. I am still driving a vehicle with the integrity of the braking system is compromised. And have not received a reasonable resolution to this problem from Toyota motor company. Is it a common practice for an auto maker to let a consumer knowingly drive an unsafe vehicle. Unfortunately I am still paying on a brand new vehicle that I do not feel safe driving. The regional field service technician, joe lacefield from Toyota motor company has been unavailable by phone for the last week 1-973-464-0938. I would like my money returned for this vehicle in full. I feel that I have been more than patient in trying to resolve this matter with Toyota motor company. V.I.N. # [xxx]. updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- West Springfield, MA, USA
- West Salem, OH, USA