10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 144,029 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I too am a victim of the defective Toyota Tacoma frame. The frame of my vehicle rusted through to the point of breaking, rendering my vehicle completely unsafe to drive. The vehicle only has 78,000 miles, and is now utterly worthless. I was driving the vehicle at highway speeds when I felt the frame give way, immediately changing the entire dynamic of performance. I was able to get the vehicle to my home when I discovered the frame had rusted through completely, dropping the vehicle between the cab and the bed. Only luck and my own driving experience kept me from crashing when the defective frame failed. I contacted Toyota, thinking that this issue would be handled because of the obvious manufacturer defect in the frame of the vehicle. I was wrong about this, and was met with complete disregard and a smug assurance that Toyota would never make any amends for this defective product. I was told that a notice was mailed to the previous owner of the vehicle, and that this met their obligation and that nothing further would be done concerning the matter. To say that the american consumer has been taken advantage of in this situation is a gross understatement. From the number of complaints concerning this exact situation, it is clear that there is a systemic defect in the frame used by Toyota in these vehicles. The manufacturer knows this, but instead of making efforts to correct the problem, they are expending their resources to defend not addressing the issue. Just because the company set an arbitrary date when they would no longer address the issue does not make the issue go away. They knowingly installed defective components in these vehicles and are now engaged in a deceptive and manipulative campaign to shirk their responsibility to the american consumer. I implore the nhsta to be the voice of the individual in this matter, as alone, we have no recourse.
- Princeton, WV, USA
The contact owns a 2006 Toyota Tacoma. While using the pressure washer to wash the undercarriage of the vehicle, the contact noticed excessive amounts of rust emitting from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The contact was informed that there was a limited manufacturer's extended warranty on the vehicle, which had expired. The vehicle was included in NHTSA campaign number: 14V604000 (suspension). The approximate failure mileage was 100,600. Updated 04/18/17 updated 09/06/2017
- Marion, VA, USA
Frame corrosion. The frame on my 2006 Toyota Tacoma truck is very rusty. The metal is just flaking off. I took it to the car wash and while washing underneath parts of the metal just flaked off in large pieces. I called the dealer and was told they couldn't help me and gave me a customer service number for Toyota corporation. I called that number and was told a limited service campaign for corrosion problems on my truck ended on March 31, 2016. They could not assist me with my problem because it wasn't a safety recall. What will it take for this problem to become a safety issue. The frames on these trucks are defective. They are fracturing and rendering these trucks useless. Many of us cannot afford to replace the frames and if we sell this problem is so well known we can't get a fair price for vehicles. My truck has 100600 miles on it. I've taken care of the truck but it doesn't matter. The frame rusted anyway. Please help those of us that have these vehicles. Toyota should recognize that this is a safety issue just like it was before. The only difference is that Toyota learned how to avoid responsibility for these defective frames.
- Marion, VA, USA
The contact owns a 2008 Toyota Tacoma. While the bumper was being replaced, the technician noticed that the frame was corroded and rusted out. The technician stated there was a recall that was expired. The manufacturer was made aware of the failure and stated that the recall expired and did not offer assistance. The vehicle was not repaired. The recall details were unknown. The failure mileage was 1,000.
- Huntington, WV, USA
I recently discovered that the frame of of this truck, only 10 years old, had severely rusted to the point where it is no longer safe to drive. Toyota has informed me that there had been a limited service period for this problem but it had expired. I was unaware of this and do not believe I was notified. I believe this to be a severe safety issue which many like me may not be aware of. If the frame were to fail while travelling at highway speeds it is quite possible people could be severely injured.
- Newry, ME, USA
The contact owns a 2006 Toyota Tacoma. A year after the vehicle was repaired per an unknown recall, the subframe was rusted. The vehicle was taken to the dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000. Updated 10/06/16
- Ticonderoga, NY, USA
I was unaware of any issue with rust problems in the frame when I bought the truck used in March 2014, nor did I ever receive any letters from Toyota regarding problems with rusting frames. During a regular maintenance tune-up at a Toyota dealer 05/13/2016 (160,000 miles), they reported to me 2 holes in the frame resulting from rust and that the vehicle will not pass inspection. They also reported that the manufacture had extended some kind of 'recall' to deal with the problem had expired March 31, 2016 and there was nothing the dealership could do. The dealer gave me a referral to a specialist that specialize in repairing rusted frames. Went to another mechanic to see if it was worth the expense to invest in the truck, they then brought it to the local Toyota dealership, which reported that the truck had the Toyota's attempt fix undercoating done and that nothing else would be done by the manufacture. Called the Toyota corporation customer service and reported the problem. They called back to say nothing would be done.
- Portsmouth, RI, USA
The contact owns a 2006 Toyota Tacoma. The contact received a letter from Toyota pertaining to the vehicle's frame, but it did not have a NHTSA campaign number associated with the issue. The vehicle was taken to a dealer where the frame was re-coated; however, the remedy failed and rust appeared. The manufacturer was made aware of the failure. The failure mileage was 77,000. Updated 09/28/16
- Newport, KY, USA
I received a rusty frame recall from Toyota on my 2006 Toyota Tacoma, so I set up a appointment with bryan easler Toyota at hendersonville, N.C. I took my 2006 Tacoma in to bryan easler Toyota, they checked it for rusty frame recalland was told they would turn in the results to Toyota.I received information later that my 2006 Tacoma passed the rusty frame recall, and thinking to myself that was great news.a few weeks later when changing the oil I was broken hearted at finding big holes as big as my hand in the main frame of my 2006 Tacoma that I have took special care of with only 112,000 miles, and this is my second new Toyota bought from bryan easler Toyota.the rusty frame recall was not checked correct, and the case manager was contacted with a reply that the rusty frame recall has ende, but now I have a very unsafe vehicle that might brake at anytime to cause wreck or death"????????"(sending some pictures please check thanks)
- Mills River, NC, USA
2006 Tacoma has major frame rust. Toyota approved rustproofing was applied in May 2015 by the original Toyota dealer. One year later, the rustproofing is falling off in sheets, showing the separating layers of frame steel. I contacted Toyota (case 1060290111) and was told there was nothing Toyota would do. I had wanted the frame and rustproofing to be inspected by Toyota. They would do neither. They called the dealer that applied the coating and suggested I take it to them, for inspection, but they are 300 mile away. I asked if a local dealer could perform the task, but was told Toyota would not authorize that. The truck has 165000 miles and is otherwise in very good condition. My fear is that the frame will fail while driving on the road.
- Leeds, ME, USA
Toyota Tacoma rusty frame, unsafe, Toyota not fixing (unsafe-frame breaking into--cause loss of control--crash big rusty holes in vehicle frame
- Mills River, NC, USA
Recall on frame - dealer sprayed frame with rust prevention. In less than a year it fell off in chucks. Brought it back to dealer and was told there was nothing they could do, even though they had a stack of replacement frames. I don't feel safe in this vehicle and I can not sell it because everyone knows of the problem. Also, my garage floor is stained with rust. Should they have replaced this safety problem?
- North Brookfield, MA, USA
The contact owns a 2006 Toyota Tacoma. While the vehicle was undergoing maintenance, the contact was informed that there was severe rust to the subframe of the vehicle. The manufacturer was informed of the severe corrosion; however, the contact was informed that the warranty period had expired. The vehicle was not repaired. The approximate failure mileage was 163,086.
- Catasauqua, PA, USA
The contact owns a 2006 Toyota Tacoma. The contact received a recall notice for NHTSA campaign number: 14V604000 (suspension). The vehicle was taken to the dealer, but no rust or corrosion was found. The contact later inspected under the vehicle and noticed extensive rust and corrosion. The dealer was notified of the failure and indicated that the statute had expired to have the recall repair performed. The contact indicated that the dealer did not comply to provide a remedy. The failure mileage was unknown. Parts distribution disconnect.
- Mokane, MO, USA
On Dec 12, 2014, gualt Toyota in endicott NY inspected truck frame as a result of the Toyota truck frame recall. As a result, they applied undercoating to the frame. On May 6, 2016, my mechanic reported that I need to get my truck to Toyota for the frame recall asap. I told him that gault had applied undercoating and his response was that the undercoating is gone and he could not tell that it was undercoated. He also reported that frame will soon become a safety issue. I called Toyota directly and they refused to help me with the issue.
- Johnson City, NY, USA
The contact owns a 2006 Toyota Tacoma. The vehicle was taken to the dealer to have a recall performed on the leaf springs. Upon further inspection, the technician found severe corrosion on the frame of the vehicle and stated that the recall could not be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,650.
- West Hurley, NY, USA
The contact owns a 2006 Toyota Tacoma. The contact stated that the sun visor became loose and it would drop down blocking the driver's visibility. The vehicle was taken to the dealer. The technician diagnosed that the sun visor needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 70,000.
- Diamond Bar, CA, USA
The contact owns a 2006 Toyota Tacoma. The contact stated that the vehicle was taken to the dealer for a recall regarding the leaf springs on both sides of the vehicle. The mechanic noticed two holes on the frame and severe rust. The contact was informed that the recall was expired and the vehicle would not be repaired under the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 198,158.
- Dover, PA, USA
My vehicle was involved in a frame rot recall. Dealership checked and claimed there was no rot, so it was just cleaned and undercoated. After just three months dealership found rot through and put a claim into Toyota who declined to do the repair work stating their responsibility ended when dealership missed the rust through when checked during the initial recall service. Toyota should stand by their recall obligation and do the necessary repairs when such a small amount of time elapsed between initial inspection and when rust through was found.
- Uxbridge, MA, USA
- Holbrook, NY, USA