5.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Stuck gas pedal on my Tacoma truck.
- Dallas, GA, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). I have filed a complaint with Consumer Affairs as well as Toyota experience regarding the gas pedal / floor mat issue. This has occurred two times to myself as well as three times to my husband, thankfully it did not result in any injuries. I want my floor mats replaced at the least, my floor is damaged by not being able to use mats and the fear of it talking off really prevents me from driving it without extreme caution and constant worrying. I was given a customer case # 1002131342 and was told to speak with marisol betancourt because they were under the impression that there were some new mats available but this was the response I received from: ---- marisol betancourt [xxx] wrote: ============= [xxx] I spoke to you on the phone regarding your concern about your vehicle's pedal and floor mats. The service writer named kevin hollinger pulled your vehicle's VIN number to see if it was under recall and he informed me that your vehicle is not under recall. If you have further questions please feel free to contact kevin hollinger or myself. Thank you, marisol betancourt customer relations manager Toyota chula vista [xxx] ++++++++++++++++++++++++++++++++++++++++++++++++
- Chula Vista, CA, USA
- Grapevine, TX, USA