9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
900 miles

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problem #2

Feb 102015

Tacoma 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2010 Toyota Tacoma. The contact stated that NHTSA campaign number: 14V604000 (suspension) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available for repair and placed the contact on a waiting list for the parts. The vehicle was not repaired. The contact heard bumping noises from the rear of the vehicle. The failure mileage was unknown. Updated 6/8/15 updated 7/7/2015

- Summerset, CA, USA

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problem #1

Mar 282010

Tacoma

  • 1,800 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) we recently purchased a new 2010 Toyota Tacoma. On its first long distance trip, with less that 2000 miles on the vehicle and barely a month old, the rear factory installed high performance bilstein rear shocks got so hot that the oil sprayed out of the top seal melting the boots and getting them so hot the plastic material dripped down and coated the connection to the rear axle. The shocks completely failed at that point. When I took it into Toyota of orange, in orange California where we purchased the vehicle, they informed me there was a bulletin out on the rear springs. They replaced both the springs and the shocks. I have written them several times to find out whether the shocks were faulty, or if it was a rear spring issue, or just a poor design with the vehicle, but have not heard back from them to date. This is a serious safety concern for the vehicle is unstable when the shocks failed. We are trying to get an answer as to why this vehicle, with both factory installed off-road and tow packages, failed with only a couple hundred pounds in the bed. It may be a real serious safety problem if this occurs when we have a load in the bed or a pulling a trailer. Also, you may want to contact Toyota and find out why this happened. If it is a systemic problem with this vehicle, there should be a recall out and not just a bulletin to prevent someone from getting seriously injured. Our contact at Toyota of orange is arlene hopkins [xxx]; the dealership is located at 1400 N. tustin ave, orange, ca 92865. She has not emailed a response to our concerns and it has been over almost two weeks. The VIN # on the truck is [xxx]. thanks

- Aliso Viejo, CA, USA

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