7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,409 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I started the truck and the air conditioner started making a terrible rattling noise. The noise stopped when the fan was turned off. I contacted Toyota and was told it was an issue with the blower motor and that the part was back-ordered with no timeframe for a fix. I am in line behind over 1200 other people for the back ordered part. Initially I felt that this was only a comfort issue, which is distressing enough on a truck that only has 25,000 miles on it, but I have come to realize that it is a safety hazard as the it impacts the defrost mode as well. If the defrost is not working properly due to the fan for the heating and cooling system, and times of inclement weather leave you with no options to improve visibility from fog or ice.
- Lusby, MD, USA
The blower motor / fan in the cabin is broken and makes loud noises - does not work. In heavy rain, windows fogged up, unable to see road clearly in a wet, crowded and slippery road. Waiting more than 10 days for the dealership to get the part, dealership commented that 'this was the third one today' when I dropped by to schedule a service call.
- Haleiwa, HI, USA
My windshield "popped" and caused a crack. Nothing hit the windshield. When I tried to get the half inch crack repaired, the crack spread to over 18 inches.
- Jefferson, NC, USA
Toyota is reportedly using a new windshield for the 2016 Tacoma line, asserting better acoustical insulating qualities. A long crack across the windshield quickly developed within hours after parking the truck in the parking lot of my employer, and has continued to branch off in several directions since appearing, thus compromising the windshield's structural integrity and safe visibility in bright sunlight. There are no chips, web cracks or evidence of any impacts such as those obtained from stray highway rocks or debris (crack begins at the base of the glass, close the center). Upon receiving a quote for replacement at a nearby repair shop, I noticed another 2016 Tacoma that was reportedly in queue for the same repair. I have since discovered that an alarming amount of new owners of the 2016 model of Tacoma have been experiencing the same issue with cracks that seemingly develop "on their own", leading me to believe that there possibly might be issues related to the quality, design, or manufacture/installation of the windshields. I am hesitant to replace the glass with a matching oem unit.
- Splendora, TX, USA
Windshield cracked 2 weeks after purchasing the truck. Had to pay $500 deductible through my insurance, windshield from Toyota cost $1,000. Next issue is my transmission slipping when shifting from reverse to drive. Took it into the dealership and they found the transmission to be low, they topped it off and it's still lagging when shifting. Miss the engine in my 2012 2nd gen. Come on Toyota!!!!
- Las Vegas, NV, USA
Driving down the highway I had a small rock come up and hit my windshield, I didn't notice any rock chip but I woke up the next morning and there was a 10 inch crack in the glass, the same thing happened with my mom's 2016 Tacoma.
- Sheridan, OR, USA
I had this truck less than 2 weeks with around 500 miles on it and the windshield cracked due to a pebble hitting it at a fairly low speed. The windshield seems to be especially fragile in the 2016 Tacoma as I have had multiple rocks hit my windshield at higher speeds and never had it crack so easily. I have also found that many other 2016 Tacoma owners are experiencing the same issue.
- Powhatan, VA, USA
The windshield cracked after the first pebble hit it on the interstate. I was in a construction zone doing about 50 mph. While this sounds like a normal issue, this happened 200 miles after getting the vehicle. I traded in my 2009 Tacoma which had been hit hundreds of times on this same stretch of road. I didn't think too much of it until I went to the auto glass repair place and discovered mine was the 3rd 2016 Tacoma that week for the same issue. Further research revealed that the 2016 went to a new multi-layered glass that cuts down on noise. I think this contributed to the windshield damage. While a minor chip may have been the result if it had happened with an older version windshield.
- Tucker, GA, USA
- Bellaire, TX, USA