7.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Toyota Tacoma. When the vehicle was taken to the dealer, a leak was found in the rear axle differential where the bolts and the carrier needed to be replaced. The dealer was not sure when the parts would be available. The sales manager stated that it would be approximately 1 to 2 months for the parts and to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer stated that the parts would be available at the end of the month. The contact called the manufacturer the second time and was informed that they were not sure when the parts would be available. Case number: 1705042710 was provided. The VIN was unknown. The failure mileage was 13,200.
- Coarsegold, CA, USA
- Midlothian, VA, USA