7.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,580 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Started noticing vibration on smooth roads a few weeks ago, as if tires were misaligned. Independent service center was able to reproduce the problem and found both rear shocks were cracked, with fluid leaking. Vehicle has not been inspected by anyone else, has not been repaired yet (but parts are being ordered), and is available for inspection. No warning lamps or messages appeared. This vehicle has not been driven off-road, only on smooth roads and highways.
- Dublin, GA, USA
Hitachi shocks can't handle dampening requirements causing the tires to lose contact with the roadway - reducing traction, braking ability, and stability. My 10 year old son can collapse the shock with 1 hand - never mind a vehicle that weighs 4,000+ lbs. If there is any type of load - when hitting a bump the truck bounces down the road - where you must be extremely careful to keep the truck tracking straight. This is most severe on the highway. None of the vehicles we have owned in the past 30 years exhibited this severe suspension short fall. The only time you may experience this is after something in the suspension has failed or worn out. Not on a vehicle with under 30K miles on it.
- Clinton, MA, USA
After shifting into reverse from park and start backing up there is a 'clunk' noise from under the the vehicle and 'clunk' happens again once you brake in reverse. Vehicle inconsistently shifts while driving at normal city speed limits.
- Lawrence, KS, USA
Have not paid one lonth yet and it has 2000 miles on it. While driving on rough or seni rough road there is a noise in the front suspension like a rattle of a can or loos metal plate. Brought it for warranty check and they said it is the brake pads but this noise keeps on even when brake is pressed.
- Humacao, PR, USA
- Clendenin, WV, USA