10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Feb 202021

Tacoma

  • miles
Firestone Destination Le2 P245/75R16 On February 20, 2021 just 15 days after I purchased my brand new truck the rear passenger side tire dramatically exploded while I was driving in to my neighborhood. I was traveling at approximately 35 mph when out of nowhere a sound similar to a shotgun interrupted my driving and immediately forced me off the road in between two trees. I was narrowly missed by oncoming traffic and scared for my life. My side step of my brand new car was damaged as well as the rim and driver side wheel well where my car brushed the tree. I called Toyota and they said I didn't have tire coverage so I called my insurance company next. USAA sent a tow truck to pick up the vehicle and they brought it to Tire Choice. The associate said the tires were known for exploding and indicated that I needed to at least replace the damaged one and the driver side front for my own safety. The associate also said he didn't think these specific tires were even in circulation anymore. I went to Toyota and they said this was a manufacturers issue. No one was able to help me and I was forced to replace two brand new tires out of pocket. I was lucky I was in the neighborhood and not the interstate. There was absolutely no sign this was going to happen nor did I hit anything in the short time I had the car before the accident.

- Summerville , SC, USA

problem #2

Nov 082021

Tacoma

  • miles
My tires have only 5600 miles on them...Nitto 265/65R17's. I have my 5,000 mile service. They rotated the tires. A couple of days later I noticed my steering wheel shaking. I took it back to the dealership. They said my tires have High Road Force..only the two that were from the rear. They contacted Nitto, they will not replace the tires because they only cover the first 1/32 of the tires and Im at 2/32. There has to be something wrong with these tires to be so new and yet have this problem. My tires cannot be rotated because the two with the problem will need to stay on the back of the truck so as that my steering wheel wont shake.

- San Antonio, TX, USA

problem #1

Feb 252021

Tacoma

  • miles
Description of incident: Date: 02/25/21 Road condition: wet As I slowed to exit the highway (speed +/-55 mph), I heard a loud noise from the right rear of the vehicle. Vehicle was difficult to control until I slowed significantly. First thought was a blow-out. Was surprised by the extent of the damage to the wheel since I did not hit anything. What component or system failed or malfunctioned, and is it available for inspection upon request" The right rear wheel failed. Tire was flat and showed no signs of damage. The wheel and tire are available for inspection. How was your safety or the safety of others put at risk? The instantaneous wheel failure and subsequent loss of air pressure in the right rear tire made the vehicle difficult to control. Has the problem been reproduced or confirmed by a dealer or independent service center? The Toyota dealership, where the vehicle was purchased, inspected the vehicle on 02/26/21. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by the Toyota dealership on 02/26/21. Subsequently, I tried to work with Toyota at the regional and national level hoping to receive some insight into what might have caused the failure. Without an accident and injury, there was little interest in finding resolution. Toyota was unable to offer evidence that I hit something and they were unable to offer an explanation supporting the failure. Naturally, this leads me to question the integrity of the remaining wheels. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" TPMS activated.

- Fort Collins, CO, USA