The contact owned a 2022 Toyota Tacoma. The contact stated that while her son was driving at an undisclosed speed, upon reaching his destination, shifting the vehicle into the park position, and exiting, the vehicle began to roll away. The driver was unable to stop the vehicle, and as a result, the vehicle rolled off the roadway, coming to a complete stop at the bottom of a 25-foot embankment. The vehicle's location required specialized recovery, and upon extracting the vehicle, the recovery specialist confirmed that the shifter was shifted into the park position. All air bags were deployed. No warning lights were illuminated. The vehicle was towed to a towed yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 41,000.

- Corona, CA, USA