Vehicle Cannot Be Safely Driven -?" Structural / Suspension Defect Suspected -?" Dealer Claims -??Repair Completed-?? Despite Unequal Wheelbase My vehicle is currently unsafe to operate, due to the following critical issues: -?? 1. Left-?"right wheelbase inconsistency The front and rear wheelbase measurements are not equal side-to-side. This is a strong indicator of structural deviation, such as: -??Subframe misalignment -??Control arm mounting point displacement -??Deformed suspension components -??Manufacturing or assembly error in chassis geometry -?? 2. Front caster angles remain abnormal -??Left caster: 3.9? -??Right caster: 4.9? -??Cross-caster difference: 1.0? A 1? difference exceeds manufacturer tolerances and causes: -??Vehicle drifting -??Poor straight-line stability -??Uneven steering return -??Potential instability during emergency braking This is a safety-related steering geometry defect. -?? 3. Real-world driving confirms unsafe behavior The vehicle cannot maintain straight-line travel, the steering wheel is off-center, and the car exhibits instability at normal speeds. This makes the vehicle unsafe to drive. -?? 4. Despite these unresolved issues, the dealership insists the vehicle is -??repaired-?? and demands that I pick it up. They refused to provide frame measurement reports or explanation for the unequal wheelbase. Returning a vehicle with unresolved steering and chassis geometry defects constitutes unsafe vehicle delivery. -?? Conclusion Based on unequal wheelbase, abnormal caster geometry, and inability to drive safely, this vehicle likely contains a structural or assembly defect. I formally request investigation, suspension geometry verification, and required action from the manufacturer, as this is a matter of public road safety.

- Oakland Gardens, NY, USA

I was driving to work when after running across a minor pothole I heard a clunking sound. It turns out it's the top cap for the front coil-over Bilstein shocks had broken allowing the shaft and the bump stop to protrude through the upper mounting plate. The coil did its job of keeping the vehicle suspended, but the shock piston has no ability to alleviate any stresses put upon the coil. Dealer states that because there was an outside contribution, i.e. a pothole, which had been driven around and over many times before, wasn't warrantable. There was no more than standard bump and sway than when driving around as usual. There was no shudder as though I was going too fast for the defect in the road. I dont know if there was pre existing stress damage from a recent collision(opposite corner of truck) or if the was a defect with the part. The top cap is made out of aluminum rather than steel, which I find disturbing after learning this is not the first to have broken. This vehicle has only been off pavement in gravel driveways and parking lots. I hope you can investigate this thoroughly.

- Bellingham, WA, USA

Clunky sounds from the drive shaft it's hard to steer while in 4x4.

- Lewisville, TX, USA

Turning a corner my left axle broke and I only have 3100 miles on this vehicle. Still is not fixed because of warranty issues. When I do get it back I don-??t know how I-??m suppose to feel safe driving it. Upon checking on YouTube and Internet I see there is a problem with this happing to others. Thank you for your time.

- Carmichael, CA, USA

I purchased a brand-new 2025 Toyota Tacoma TRD Off-Road. From the first day, the steering wheel was off-center and the vehicle vibrated while driving. At around 500 miles, I noticed severe instability and abnormal tire wear. A wheel alignment report showed: Thrust angle: +0.15? (spec: 0? ? 0.05?) Rear toe: Left 0.23?, Right -0.10? (difference: 0.33?, spec -?? 0.15?) Front caster: Both sides out of specification (shown in red on report) Driving symptoms include: Cannot maintain straight-line driving; requires constant steering correction. Excessive body roll during lane changes or turns. Continuous vibration of the vehicle and steering wheel on smooth roads. Vehicle bounces and momentarily loses control on uneven surfaces. Steering wheel rotation does not match front wheel steering angle. When stationary, turning the steering to full lock causes the body to rise; releasing it causes it to drop. Attempts to repair at Toyota of Manhattan (June 2025 -?" August 2025) were unsuccessful. The dealership repeatedly refused to perform proper inspections, provide reports, or acknowledge the defect, despite multiple appointments and a case opened with Toyota corporate. The defect presents a serious safety risk: reduced vehicle stability, increased stopping distance, loss of steering control during maneuvers, excessive and uneven tire wear, and abnormal fuel consumption (13.5 MPG with no load). The problem exists from new and has not been corrected.

- Oakland Gardens, NY, USA

The vehicle is unstable and easy to lose control! The vehicle height is asymmetrical! The vehicle body shakes! The tires are abnormally worn! The geometry deviation of the vehicle's rear axle is too large

- Oakland Gardens, NY, USA