I pulled out of my bank's parking lot driveway making a right turn and the lower left ball joint failed and broke off causing the left front wheel assembly to collapse. The truck slid to a stop and blocked both the driveway and roadway. Police arrived shortly afterwards and made a report. Truck was not able to move on it's own and had to be towed to a repair shop. Broken ball joint inspected and then replaced by my mechanic. Further damage occurred to the left front fender and drivers door from the wheel assembly slamming into the fender. Front fender damage caused the drivers door to jamb shut. The damaged fender had to be pried back to release the door so it could open. (fender and door not repaired) Fortunately I was alone and not injured if I had been driving at highway speeds I would have received serious injuries/death and possibly loosing control of vehicle causing possible injuries/death to others. No warning lights/messages were visible before or during the incident and the only symptom I observed was a slight creaking noise right before it happened.

- Chino Valley, AZ, USA

The contact owns a 2000 Toyota Tundra. The contact stated that while driving at various speeds, he noticed that the front wheels would frequently turn to the opposite direction of what was intended. The vehicle was taken to an independent mechanic who diagnosed that the upper ball joints had failed and needed to be replaced. The independent mechanic replaced the upper ball joints with the same model; however, the failure reoccurred after the vehicle had been driven for less than 20,000 miles. The vehicle was taken to an independent mechanic who replaced the upper ball joints with the same model part; however, the failure persisted. The dealer was notified of the failure and informed the contact that they would only replace the ball joints with the original OEM ball joints. The vehicle was taken to an auto builder who assisted the contact in replacing the control arms, upper and lower ball joints, and retro shocks with a different model. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22E002000 (Suspension) because the VIN was not included. The vehicle was repaired. The failure mileage was approximately 200,000.

- Boulder, CO, USA

My frame is rusted on most in to an I no yall had a recall but I don't know if its stall good for this truck

- Jeffrey, WV, USA

My 2000 Toyota Tundra has extreme rust and corrosion on the rear frame of the truck, bumper and tailgate connections are corroded excessive rust. Trouble with the trailer wiring harness. Something has burned up a box on the wiring harness. Parking break cable can not be fixed. Therefore there isn't a working parking break.

- Pickens, SC, USA

My mechanic informed me on last visit to shop, w/ my 2000 Tundra, that the frame was seriously rusted. But, I didn't realize how serious it was until...due to black ice....my truck ended up in the ditch (12/4) and had to have a the local towing company tow it home. Jeff hill, the owner-who also runs a body shop-informed me, after looking at underside of my truck....not to drive it and that due to damage of frame----rusted out----he advised that I not put any more $$$ into it. After getting it home we looked up under truck and could visibly see how seriously rusted it was. And, due to the rust, the impact of my accident actually broke the frame....so now it is completely undrivable and basically totaled. I had a man, don yates, who owns/operates a local welding shop, stop by and inspect it. He gave me a quote of at least $1400 to have frame repaired. My intention was to replace the broken window and mirror-damage from hitting the ditch-and keep on driving it till she wouldn't go anymore. The motor and traney are still good...although they do have a lot of miles on them. The police accident report states over $1,500 worth of damage and I have taken pics of the rust. I had just purchased new tires for it...they are still sitting at tire shop waiting on me. I am wondering if I can still get in on the class action suit or if there is any way of getting any help w my problem"?? please. Any recourse?? due to my truck frame being broken... I was forced to trade in my car to enable me to buy another truck-Toyota of course. So, now my payments are almost double what I had on car. Which..I could not afford, but, I work out in the boonies and must have a truck to get there. I have pics on my phone but am unable to get them uploaded to my comp. I hope to be able to get this figured out soon. May I send them later??" tu kindly, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Joy, IL, USA

Previously recalled rusted cross member dropped spare tire on Massachusetts 495 hitting the vehicle behind me. 8/18 Toyota inspected cross members and frame and told me they all needed to be replaced and since they already did it once during recall they have fulfilled obligation. Truck recieved vehicle undercoating per campaign has had one crossember replaced and fuel straps. Truck is one owner with 74K miles and garaged. Truck inspected in 2014 and in 2017 noted no corrosion at multi point inspections from Toyota. 8/14/18 dealership noted crossmembers had rot that must be welded at an outside shop. Toyota dealership would not quote repair and not work on truck. Have 2 children 3 and 5, wife and I need a safe resolution from Toyota. The recommendation is repair at an outside shop for safety reason and I unable to find a shop to preform Toyota's recommendation and they will not work on vehicle.

- Paxton, MA, USA

The contact owns a 2000 Toyota Tundra. Upon inspecting the vehicle, rust was noticed on the frame, cross member, and the fuel straps, which were extending to the fuel tank. The contact was concerned that the components could fracture. The dealer (cumberland Toyota, 1540 interstate dr, cookeville, tn 38501, (931) 520-4149) indicated that the statute expired to receive the recall remedy and refused to repair the vehicle per NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The failure mileage was not available.

- Red Boiling Springs, TN, USA

Ball joint on front passenger side broke. This will be the third time it has broke. Replaced it every time. Once turning in a business right in the middle of the street, damaging vehicle, once backing out of my driveway, and once turning into a parking spot.

- Vancleave, MS, USA

The frame of my truck is totally rusted through. It has a crack and is unsafe to drive. I recently tried to rotate my tires and the mechanic found a great deal of rust and debris in the wheel hubs. He broke lugnuts and studs trying to remove the rear tires. He refused to touch the front tires. Toyota will not accept any responsibility for this problem. The truck was under coated in 2012 as per recall. Toyota will not take the truck in as a trade because of the rust. Currently the truck is unsafe drive and even if I could drive it I am afraid to think what would happen if I got a flat and had to change the tire. I am the original owner. The truck has only 56,000 thousand miles on it. The engine has been well cared for.

- Brick, NJ, USA

The contact owns a 2000 Toyota Tundra. While driving 2 mph, the lower ball joint separated without warning. The contact pulled over to the side of the road and the vehicle was towed to the contact's residence. The contact replaced the lower ball joint. The vehicle was repaired. The vehicle was not taken to the dealer. The manufacturer was contacted at 800-331-4331 and stated that the VIN was not included in a recall. Case number: 1709200106 was provided. The approximate failure mileage was 247,000.

- Mountain Pine, AR, USA

I have tried to get Toyota to replace my frame for about maybe six years. I have taken and had the treatment around the spare tire on the frame treated, and over a couple of year all of the black colored treatment just feel off on my driveway in charleston wv where I lived at the time. I went back to love Lexus and Toyota to have my frame checked to see if they could replace it according to the settlement of the 2000-2003 Tundra trucks.loves said my frame looked ok to them and they could not do anything at that time. This was about a year and a half ago. Now my left front side of my frame has a hole in the under neath side of the frame and the strut bar is ripping away from the frame...I called and talked to alexus, and al, and a higher up man in the company named rob, they would not give me better I.D. than that, I told him this story as I'm sure his underling al did, that is why rob called me on Aug 22nd and told me there were no avenues that he (rob) could see to help me.then I said would he help me trade for a newer truck and he (rob) said that would be up to me to do. My Tundra is undriveable and I think Toyota should fix it in the deal that was made for the 2000 to 2003 toyoya Tundra trucks. What do I do to get some help. Walk to whre I want to go" I am on disability and I have very bad conditions, and I don't make enough money to go buy a vehicle. I think if my vehicle meets their specs for repair my truck should be fixed!!!! I tried to find out the lawyers who won or settled this case and could not find any help in doing this" help from tony of huntington wv. Thank you.

- Lavalette, WV, USA

Frame recall - the frame originally received the crc coating from kerry Toyota during the frame recall (unknown recall number and time of application). The coating has failed and as a result the steering rack mounts have separated from the frame due to rust. The bolt and mounting point are still together, but broken from the crossmember. I was driving down the road when there was a sudden change in how the steering was operating. It was causing me to wonder around in my line. I felt I had very little control on the steering. Once I pulled over and looked under the truck, it was apparent as to what happened. There is also significant rust damage to the left and right front frame assembly where the main cross member is attached to the frame. This is also where main suspension components mount to the frame. I believe the crc coating has done nothing to prevent the rust from destroying the frame as it was destroyed from the inside out. There are other sub cross members suffering the same rust damage along the frame of the truck. There are two mounts where there is complete separation between the frame and crossmember.

- Cincinnati, OH, USA

I purchased this vehicle less then 2 years ago unaware of the recall from a small dealer. When I went to replace the shocks was told about the recall. There is no way to replace them and now I don't know what to do with the truck. It's in great shape other then this. Can you help?

- Newton, IA, USA

I have a 2000 Toyota Tundra SR5 4WD. It was a vehicle that was sold and spent several years in pa. In 2010 my truck was taken into a Toyota dealership in pa to have a frame rust inspection performed due to a Toyota recall related to rust. At the time they replace fuel tank straps and found no other rust perforation on the frame.in 2014 there was still a growing amount of rust spreading in other areas of the frame. It was taken to Toyota in raleigh, nc. Service manager there at the time recommended a frame replacement due to excessive rust. No frame was ever ordered. Now over two years later my truck still have the rust and then some on the frame. I cannot hang a spare tire in the rear due to the rust. The frame have 2 holes in it and is unsafe. Toyota refuses to replace the frame even though it was recommended in 2014 and was still under the warranty period. I have called and called and have opened up a case with Toyota for this issue. They still refuse to replace it no matter what I say and the proof of the damage as a result of poor quality on their part. The truck is unsafe and it should have a new frame under it. I was told by my case manager that since it had been inspected previously in 2010 that there is nothing they can do about the excessive rust that appeared in 2014. Ridiculous!!!! the rust appeared. Under warranty. Needed a frame in 2014. Unsafe. Period!!!

- Raleigh, NC, USA

The contact owns a 2000 Toyota Tundra. After the vehicle struck a pothole, it made an abnormal noise and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the O2 sensor was defective. Upon further inspection, stated that the U-bolt deteriorated. The vehicle was taken to the dealer where it was diagnosed that the vehicle experienced severe corrosion and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 124,604.

- Akron, OH, USA

I was recently doing some routine repairs on my 2000 Tundra and noticed the left rear frame rail & spare tire crossover has very severe rust damage. On 9/21/2011 this 2000 Tundra was inspected for frame rust by a local Toyota dealership. I asked the tech what was the method for inspection, he replied they would hit the frame with a hammer in three to four areas, if they were unable to punch a hole in the frame it passed inspection. The spare tire was not removed to inspect the spare tire crossover. The left rear frame area (where the worst damage is on my frame) is not accessible to hit with a hammer with the spare tire in place. Toyota & the dealership is denying any responsibility in this matter. I believe that if this frame was in good shape in 2011 it should still be road worthy today (it is not) I know that I am not the only Tundra owner that is having this problem. Toyota needs to stand behind their products, they knew that these frames were going to continue to fail, I now have a truck with an above average body perfect interior and a well maintained drive train that is basically worthless. Toyota should have been required to replace these frames when they discovered this problem. What will it take to resolve this problem injury or worse death? I have been driving Toyota's since 1984, this is first time the frame failed before the rest of the vehicle. And now I hear the are having frame rust problems with later model Tundra's & Tacoma's.

- Wahoo, NE, USA

I had just turned around in a parking lot and was pulling away when my right wheel assembly without warning came apart from the suspension and wedged sideways in the wheel well. Shortly before this I had been driving at 65 mph or faster and this would have been a devastating event.

- Winter Park, CO, USA

The contact owns a 2000 Toyota Tundra. The contact stated that the vehicle was leaning on the driver side. After inspection, it was discovered that the cross member spare tire holder was corroded through the frame. In addition, the spring fractured the frame and caused the rear axle to move on the driver side. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 09V444000 (structure). The manufacturer was notified of the failure. The failure mileage was 288,437. Updated 08/02/16 updated 08/08/16.

- Ashland, KY, USA

Vehicle driven: 2000 Toyota Tundra: On July 11, 2015 I was traveling at about 70 mph in the far left lane when the front driver side tire and wheel broke off the vehicle. The front side of the truck impacted the pavement, and the truck began swerving. I tried to stop the truck, but the brakes were not functioning. Consequently, I then had to use my strength to steer the truck to the shoulder and wait for the truck to lose momentum since the brakes were not functioning. I managed to steer the truck to the shoulder after about a mile of trying to control the vehicle and waiting for it to slow down. I suspect that the lower ball joint on this vehicle are defective and led to the accident. Newer models of this vehicle have been investigated by NHTSA for issues regarding the lower ball joints.

- Palmdale, CA, USA

Received a recall notice from Toyota 9sm and A0F and took the truck to conklin cars salina, local Toyota dealership for the inspection. According to Toyota these recalls involve rust and corrosion of the frame, cross members, and fuel tank straps. Conklin cars tech stated no damage, conklin invoice #008916 dated Apr 09 2012. Jan 2015 I noticed a hole in the LH frame rail and that the rear fuel tank strap had rusted through and broke. I contacted conklin cars and the service manager looked at it again on Jan 30th 2015 and said that he had contacted their Toyota factory rep. About the issues. The service manager suggested that I should not drive this vehicle. The service manager called me the following week and told me that the factory rep. Said that the case was closed and Toyota would not do anything about the repair. I was also told that this recall was only for trucks that resided in northern states and this truck was sold in Missouri and Kansas. Looking at the frame it is evident to me that the frame has heavy corrosion, flaking rust and thinning of the frame rails. I have since replaced both fuel tank straps. I contacted Toyota customer service "[xxx]" told me that the case number was #1502062938 and that the repair was taken care of on Apr 23rd 2012 and was closed. I had explained that allegedly there was no damage according to the dealership in Apr 2012 and less than 3 years later the straps had rusted through and there were holes in the frame. At this rate of decay the frame will rust in half in less than 3 more years. E. I contacted Toyota and complained on Feb 20th 2015 and they opened a new case #[xxx] and she said a case manager would call. [xxx] M., case manager, Toyota customer care called Feb 26 and told me the vehicle was out of warranty and Toyota would not do anything. Toyota needs to stand behind these issue because they are ongoing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Salina , KS, USA