10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 91,744 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns 2002 Toyota Tundra. The contact stated that upon taking the vehicle to an independent mechanic for an oil change and tire rotation, she was informed that the subframe was severely corroded, and the vehicle was unsafe to be driven. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 250,000.
- Thebes, IL, USA
The contact owns a 2002 Toyota Tundra. The contact stated that there were holes in the subframe of the vehicle. The local dealer was contacted and informed the contact that the subframe was not treated with rust inhibitor. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer was not able to spray the rust inhibitor on the vehicle due to Iowa not being a cold state. The approximate failure mileage was 134,000.
- Danville, IL, USA
The contact owns a 2002 Toyota Tundra. The contact took the vehicle to an unknown dealer concerning an engine light diagnostic test and was informed that the frame was corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 121,000. There was a recall for this issue, they said it expired. Consumer stated a rusting frame because of low grade steel, is a safety issue.
- Pine Bush, NY, USA
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle's frame was rusted. The vehicle was taken to lee Toyota (115 main St, topsham, me 04086, (207) 729-3358) and the contact was referred to the manufacturer. The manufacturer stated that they could not assist. The vehicle was taken to an unknown facility five years ago for an unknown recall repair related to the failure. The vehicle was treated with an undercoating for the frame to prevent rusting; however, the failure worsened. Lee Toyota also stated that they could not repair the vehicle, but would help refer the contact to an independent mechanic who could help weld the frame. The failure mileage was 90,000.
- Yarmouth, ME, USA
The contact owns a 2002 Toyota Tundra. The contact stated that while operating the vehicle a clunking noise was present coming from under the vehicle. The vehicle was taken to the local dealer sansone Toyota (90 us-1, avenal, NJ) who examined the vehicle and discovered that the subframe was severely damaged due to rust and corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 240,000. Consumer stated recall expired and was not properly notified of the recall.
- Colonia, NJ, USA
The contact owns a 2002 Toyota Tundra. The contact stated that there was excessive corrosion of the rear cross member. The contact was concerned that the failure could cause the spare tire to detach, which was stowed underneath the truck bed. The vehicle was taken to aubrey alexander Toyota (1324 N susquehanna trail, selinsgrove, pa 17870) where it was determined that the frame needed to be replaced. The manufacturer was also made aware of the failure. The VIN was not included in NHTSA campaign number: 09V444000 (structure). The vehicle was not repaired. The failure mileage was 131,000.
- Danville, PA, USA
The contact owns a 2002 Toyota Tundra. While the vehicle was being serviced for an unrelated issue, the contact was informed that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA campaign number: 09V444000 (structure). The contact mentioned that the dealer sprayed corrosion protection instead of replacing the frame. The contact felt that the recall remedy failed to repair the vehicle. The failure mileage was 199,000.
- Beyfield, MA, USA
The contact owns a 2002 Toyota Tundra. The contact stated that the vehicle frame developed holes due to corrosion. The vehicle was taken to the dealer. The technician repaired the sealant for the frame; however, the failure persisted. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 129,000.
- Ipswich, MA, USA
The rear frame and cross members are so rusty that it is causing the bed to rust from the frame up. Everywhere the bed attaches to the frame it has rusted through. Eventually the rust will be so bad that the rust around the bolt holes will no longer keep the bed attached to the frame. This is definitely a safety issue and Toyota tells me that no recall has been issued for the beds of the rusty trucks.
- Aurora, IN, USA
Frame recall 90M and A0F I am getting different stories from Toyota dealers and from Toyota corporate about the number of years Toyota is willing to inspect the frame and cross member and cover the cost of repair.
- Morrisonville, NY, USA
The contact owns a 2002 Toyota Tundra. The contact stated that the rear end housing was leaking which caused the transmission to malfunction. The vehicle was taken to a local repair shop where gear oil was added to the transmission, but the failure continued. The contact stated that the entire frame needed to be replaced. The vehicle had not been repaired. The contact called the manufacturer who offered no assistance. The failure mileage was 53,900.
- Oakham, MA, USA
2002 Toyota Tundra recalled for frame rust issues. Took nearly 5 months for repairs, even with multiple calls to dealer and corporate. Vehicle needed further repairs when returned for broken right front stabilizer bar. Then failed sticker inspection because of dry rot in tires presumably from sitting so long? 1) NHTSA needs to set a reasonable time frame for vehicles to be repaired once recalled. Five months is unacceptable. (2) NHTSA should review whether commingled old rusty 're-usable' parts with a new solid frame isn't in fact creating another issue causing the older parts to fail (there are many reports by bloggers of other things breaking or needing repair post the frame replacement. I personally feel less safe post recall than before (3) NHTSA should be doing post recall follow ups to ensure that Toyota is properly repairing recalled vehicles, especially Toyota's given their recent history. There are reports out there that things like tow hitches are not being replaced because they were 'after market' and in my case, the side steps were simply thrown in the back of the truck because they were too rusty to re-install. They also did not replace front and rear shocks and struts which have to have been compromised by the other rust issue? and (4) Toyota has some severe customer service issues that it needs to address.
- Randolph, MA, USA
I noticed a leak in the differential of my 2002 Toyota Tundra. An independent mechanic verified my observation that the differential was rusted through. I contacted two Toyota dealers. Only one was responsive with the information that Toyota isn't going to pay for the repair. A search online reveals that my situation is not an isolated incident. I am stunned that no government Agency involved in safety and consumer protection is on this. The truck has about 80000 miles on it. The body is excellent. The frame is fair and of course the differential/rear axle housing is dust. The vehicle is a potential road hazard and to protect CEO salaries possibly, there is a lack of government and corporate action--if there is any separation there. As evidenced by my situation and those of many others.
- Ashley Falls, MA, USA
The contact owns a 2002 Toyota Tundra.the contact stated that the cross members supporting rail of the truck bed were rusted. The dealer advised the contact to bring the vehicle in for diagnosis. The vehicle was neither diagnosed nor repaired. The failure mileage was 80,000 and the current mileage was 92,000.
- Ralston, NE, USA
The contact owns a 2002 Toyota Tundra. The contact stated the rear axle housing was rotted through and caused an unknown failure. The dealer advised replacing the rear axle housing and all gears at the contact's expense. The manufacturer would not provide any assistance. The vehicle was not repaired. The failure and current mileages were 98,000.
- Vernon Center, NY, USA
Brought my 2002 Toyota Tundra to a dealer for the safety recall that I received. I was informed that the frame was ok, and the rear cross-member was ok too. Well, I received a call that the dealer had the part for me! I didn't order the part or did they tell me that the spare tire hanger was defective. It is part of the rear cross member assembly, and should be part of the re-call. They want me to pay for the part & labor to put it in, and the told me that it is not covered by the re-call. No offer was made by the dealer...
- Pembroke, MA, USA
The contact owns a 2002 Toyota Tundra. The contact received a recall notice for 09V444000 (structure: Frame and members: Underbody shields). The dealer advised that the vehicle did not exhibit signs of rust and did not make repairs. The manufacturer advised the contact that he should have the repairs performed on the vehicle. The failure mileage was 98,190 and the current mileage was not available.
- East Bridgewater, MA, USA
Severe corrosion of vehicle frame and frame cross members, front end parts, and attachment hangers to frame of 2002 Toyota Tundra which will result in eventually weakening and failure of the above mentioned items causing a possible accident, injuries and possibly death.
- Scott Township, PA, USA
The steering rack on my 2002 Toyota Tundra rusted out, burst and caused a power steering failure while driving. This is a permanent failure and the Toyota dealership advised not to drive the vehicle. Nothing was offered to fix it without a $1400 repair bill.
- Camden, ME, USA
- Westminster, MD, USA