5.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,377 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Breaks on Toyota Tundra are defective and Toyota knows about it as stated in tsb #BR004-02. My front brakes have worn out prematurely. The only reason that I have not experienced the problem sooner is that I mainly use the truck for occasional long distance highway trips. I am experiencing vibration when applying the brakes and they wore out prematurely. Numerous other customers have complained about this issue as well. Based on some of these additional complaints, Toyota is doing everything possible to avoid fixing the problem. Please refer to these additional complaints posted on this blog: www.consumeraffairs.com/automotive/toyota_tundra.html.
- Mahwah, NJ, USA
This compliant is applicable to Toyota Tundra trucks ~2000 to 2003 models. A very strong brake vibration felt through-out the vehicle coming down mountain passes (I live in Colorado). Even with the appropriate down-shifting the brake vibration is frightening causing the driver to wonder if the vehicle will be able to be slowed after a while. This is a known defect to Toyota motor Corp and is addressed in the Toyota service bulletin BR004-02 and is only addressed upon complaint by the customer and then again only at no charge if the vehicle is within the warranty limitations. The fix is a design change in the form of repalcement of the front caliper assembly and the front rotors. The rear drums might also have to be replaced with drums of greater mass and rigidity, according to the tsb BR004-02
- Centennial, CO, USA
Vehicle has excessive vibration/shaking when braking, especially downhill, and most notably at speeds between 40-50 mph. Repair attempts have been made at 20,341 miles and 24,312 miles replacing calipers, rotors and drums, as well as attempts at resurfacing badly warped rotors/drums. Condition still exists at current mileage of 28,128 miles. Fear that this is a dangerous condition that will result in loss of handling, control, traction or may lead to an accident if brakes fail to stop the vehicle. As this also does not appear to be an isolated case, this condition is likely to affect vehicle reputation and (re-sale) value as well.
- Clinton, WA, USA
(1) on 7/30/03 at 5796 miles, only 10 months after purchasing a 2002 Toyota Tundra (9/27/2002), I experienced a violent vibration during light braking at speeds of 45-60 mph. 2) concerned for my and other motorists' safety, I took it in to the kirkland Toyota dealership. (3) kirkland Toyota completed the front brakes campaign and replaced the following under op code BR2005: Calipers, brake pads, wheel bearings, backing plate, turn rotors, and tubes. They also bled the brakes and torqued the wheels. (1) on 8/13/04, at 10494 miles, I noticed that the violent vibration had returned. (2) concerned for my and other motorists' safety, I took it in to the kirkland Toyota dealership again. (3) kirkland Toyota test drove the vehicle and found the tsb on rear brake vibration, op code 472151 combo code a. the service dept. Relaced both rear drums. (1) the following day, 8/14/04 I test drove the vehicle and discovered that the violent vibration during light braking had increased, now occurring on both grades and flat surfaces. (2) my next step is to contact the dealership again, but I am not encouraged that a solution will be found.
- Sammamish, WA, USA
Manufacturer refuses to service faulty brake system while under warranty - 2002 Toyota Tundra 2/03-I took my 2002 Toyota Tundra to a dealership in scottsdale, AZ (right Toyota) with concern over brake pulsation. The mileage on my vehicle was 32,000 miles. The dealer informed me that my truck was due for a 30,000 mile service interval and checking brakes was normal procedure. I received an invoice noting my front brakes were 90% worn & rear brakes were 40% worn. The dealership offered to replace the front pads for $400. I declined and had my brakes serviced elsewhere 1/13/04-I took my truck to a second dealership in phoenix, AZ (camelback Toyota) for the 60,000 mile service interval. The dealer performed the service and in the process of checking the brakes noted the entire brake system should have been replaced due to two technical service bulletins (#BR004-02; #BR003-02) the condition of the rotors and drums were warped, with excessive wear. The dealer wanted to replace the brake system. They said that the required service should have been performed under warranty with the tsbs. The mileage limit on those tsbs was 3 years or 36,000 miles. Since I was over the mileage requirement, yet had originally brought my truck in for this exact problem prior to 36,000 miles Toyota offered to cover the parts if I paid the $1,100 in labor. I refused because this problem was alerted to Toyota prior to 36,000 and was mis diagnosed as worn pads I called ToyotaS corporate services number at 800-331-4331 with all the details of this case. They have refused assistance. ToyotaS internal reference number for this is 200401090758. I have documentation (the 30kmile service invoice) that notes I had brake issues prior to the expiration of the tsb warranty covering the brakes. It has been provided to camelback Toyota, and the factory is aware of the issue, yet they still refuse to honor their own policy for replacing a brake system that is unsafe.
- Fountain Hills, AZ, USA
Improper front brake caliper size, which causes warping of the front brake disc, and subsequent serious steering wheel vibration of my 2002 Toyota Tundra. Toyota is declining to issue an official recall of the defective brake components, and dealers have been uncooperative in fixing this problem. I hope no one has to be injured for Toyota to take this seriously.
- Kernville, CA, USA
- Bonita, CA, USA