3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,003 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving 70 mph, the transmission stalled. The vehicle was towed. Dealership repaired the problem. The driver heard and felt a loud bump in the rear of the vehicle. The engine continued to run but the vehicle would not move when the consumer applied the gas pedal. There was rear end grease leaking from the right side rear showing on the wheel and tire. The mechanic stated that there was no connection between the rear brake, rear end leaking grease, the drive shaft and the failure of the transmission. The brakes were a major problem, the cruise control never kept speed or smooth, the left lower front ball joint had a catastrophic failure that caused the entire wheel, brake line and all essential components on the left side of the vehicle to come loose. The consumer requested reimbursement. The brakes were a problem on the vehicle, and the drums were replaced.
- Forestburg, TX, USA
Vehicle has excessive vibration/shaking when braking, especially downhill, and most notably at speeds between 40-50 mph. Repair attempts have been made at 20,341 miles and 24,312 miles replacing calipers, rotors and drums, as well as attempts at resurfacing badly warped rotors/drums. Condition still exists at current mileage of 28,128 miles. Fear that this is a dangerous condition that will result in loss of handling, control, traction or may lead to an accident if brakes fail to stop the vehicle. As this also does not appear to be an isolated case, this condition is likely to affect vehicle reputation and (re-sale) value as well.
- Clinton, WA, USA
Manufacturer refuses to service faulty brake system while under warranty - 2002 Toyota Tundra 2/03-I took my 2002 Toyota Tundra to a dealership in scottsdale, AZ (right Toyota) with concern over brake pulsation. The mileage on my vehicle was 32,000 miles. The dealer informed me that my truck was due for a 30,000 mile service interval and checking brakes was normal procedure. I received an invoice noting my front brakes were 90% worn & rear brakes were 40% worn. The dealership offered to replace the front pads for $400. I declined and had my brakes serviced elsewhere 1/13/04-I took my truck to a second dealership in phoenix, AZ (camelback Toyota) for the 60,000 mile service interval. The dealer performed the service and in the process of checking the brakes noted the entire brake system should have been replaced due to two technical service bulletins (#BR004-02; #BR003-02) the condition of the rotors and drums were warped, with excessive wear. The dealer wanted to replace the brake system. They said that the required service should have been performed under warranty with the tsbs. The mileage limit on those tsbs was 3 years or 36,000 miles. Since I was over the mileage requirement, yet had originally brought my truck in for this exact problem prior to 36,000 miles Toyota offered to cover the parts if I paid the $1,100 in labor. I refused because this problem was alerted to Toyota prior to 36,000 and was mis diagnosed as worn pads I called ToyotaS corporate services number at 800-331-4331 with all the details of this case. They have refused assistance. ToyotaS internal reference number for this is 200401090758. I have documentation (the 30kmile service invoice) that notes I had brake issues prior to the expiration of the tsb warranty covering the brakes. It has been provided to camelback Toyota, and the factory is aware of the issue, yet they still refuse to honor their own policy for replacing a brake system that is unsafe.
- Fountain Hills, AZ, USA
When brake pedal was depressed it made a squeaking noise, and front end vibrated. As a result, vehicle failed to stop immediately. This caused extended stopping distance. The dealership replaced the front brakes due to excessive brake deterioration. They also adjusted the rear brakes because they began to warp.
- Mauriceville, TX, USA
My brakes have had recurring severe vibration problems almost since new. It got bad enough for the dealership to replace my rotors, drums, pads, shoes and bearings two times in the first 13700 miles, as well as turning the rotors and drums at other times. The last time we test drove the truck, it started doing it again with the Toyota customer relations manager along for the ride. At that time he advised filing a complaint with Toyota for arbitration. With the track record of this vehicle being what it is, I don't think the problem can be corrected to my satisfaction.
- Hildebran, NC, USA
- Albuquerque, NM, USA