10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
60,500 miles

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problem #1

Nov 012008

Tundra

  • 60,500 miles
I started the vehicle, proceeded forward in a strait line, reached +/- 15 mph and the side curtain airbags deployed. I did not hit anything, was not hit and did not roll the vehicle. The ground was very smooth/flat. I received neck injuries and have had headaches ever since. My passenger received whip lash and has lost most of his hearing in his right ear permanently. It took 43 days for a response from Toyota (corporate). There position is that there airbag deployment system can not fail. There are 2 additional witnesses beside the driver/passenger who were standing just outside the vehicle when it happened. Toyota has not talked to any witnesses nor asked any questions. They have simply maintained that their system can't fail and are refusing to fix the vehicle. I will have to pay for the seatbelts to be replaced out of my pocket but can't afford to replace the airbags or headliner (approximately an additional $6,000).

- Castle Rock, CO, USA