7.2
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Toyota Tundra 2009: Toyota requiring customer to pay for repair of defective floor mat that slides forward and jams accelerator pedal. Accelerating to speed on on-ramp. Removed foot from pedal after merging onto interestate, but vehicle continued to accelerate. Had to pry back accelerator pedal with foot and then noticed that mat had jammed accelerator pedal. All-weather floor-mat purchased as part of vehicle. This could have caused serious injury. Removed floor mat as indicated by initial recall. Contacted Toyota dealership as part of pedal/floor mat recall. Told that I would have to purchase separate retainer to secure floor-mat. Does not make sense to have a recall and then insist that customers pay for their failures and defects. The safety retainer should have came with the vehicle. It does in other vehicles.
- Edmond, OK, USA
The contact owns 2009 Toyota Tundra. Since the vehicle was purchased it began accelerating without warning whenever he made a left or right turn and while driving 60 mph. The contact had to shift into neutral gear and apply the brake pedal in order to stop the vehicle each time the failure occurred. The dealer made some repairs; however, the contact doesn't know what components were repaired or replaced. The failure has recurred since the vehicle was repaired and the transmission has recently began making a noise and the vehicle lunged forward. The dealer advised the contact that they were unable to trade the vehicle for a new one. The failure mileage was 0 and the current mileage 20,000. The manufacturer was notified; however, they did not file a report on the failure.
- Sun Rise , FL, USA
- Houston, TX, USA