10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,062 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 08/22/14, I had been to the local Toyota dealership to have my oil changed. I asked them to look at the brakes because there was a terrible vibration and the brakes have not stopped well since I bought the truck. They said the truck needed new brakes, rotors and pads all the way around. I was supposed to take it back on 08/29/14. On 08/28/14 while driving on a clear road with no rain or clouds I went to stop and I pushed the brakes to the floor with both feet and the truck did not stop and I hit another car. I have filed a complaint with Toyota and they finally ordered an inspector to get the black box from my truck. He has not called to schedule this and it is 3 weeks later. I have left message after message. I believe the brakes are faulty with the truck. There is no reason at 9000 miles on a new truck that it should need new brakes, rotors and pad all the way around. Now I am waiting on engineering analysis association to contact me to set up an inspection of my truck. No one is willing to help me get information, not Toyota and not eaa.
- Birmingham, AL, USA
Brakes do not function properly nor consistently. I am honestly concerned (if not afraid) about a sporadic noise I am hearing and have continued to hear and experience since I purchased this truck. The noise is a thud and a feeling at the brake pedal along with a greatly increased amount of stopping distance necessary to successfully bringing the vehicle to a complete stop. I have made this condition known since my purchase and service done within Florida, as during break in certain conditions were applicable disguising the condition but needless to say it is a sure and certain safety concern & condition as I cannot adequately determine when the condition will arise thus I cannot adequately judge the necessary distance to bring the vehicle to a stop. The condition makes it feel as though just the rear brakes are engaged, no "pulling" is felt in the steering of the vehicle but certainly I am being stopped completely from "behind". cramer test drove the truck but found nothing wrong but I contend the problem is so infrequent and sporadic a test drive or two may not [or may] ever discover the issue I am sure exists within this braking system nevertheless the condition is preventing me from driving the vehicle for fear I or some other innocent pedestrian or motorist will be injured as a direct, consequential or proximal result of my braking system's failure(s). We need to get the condition fixed without adding hundreds or thousands of miles to my vehicle without just compensation. Please acknowledge receipt of this email and my safety concerns/issues that have been consistently a matter of facts since I purchased this vehicle. This is a continuing problem.
- North Port, FL, USA
Backing out of my driveway, with the engine running, I tried to stop the vehicle but the brake pedal was spongy and pushed all the way to the floor without stopping the truck. I had to continue to pump the brakes and attempt to stop the truck until it finally came to a rest in the street. It was as if there was no power assist to the brakes. The brake system thought the engine was off, despite the engine having warmed up for about five minutes.
- Breckenridge, CO, USA
- Anchorage, AK, USA