The contact owns a 2016 Toyota Tundra. While the vehicle was parked, the rear passenger side bumper disassembled while being stepped onto to enter the rear of the truck. The vehicle was taken to a dealer where it was diagnosed with a fractured clip for the passenger side bumper. The part had to be ordered. While waiting for the clip, a passenger stepped up on the bumper several days later and fractured the bumper in half. The passenger sustained injuries to the right shin, which required medical attention. The manufacturer was made aware of the failure. The manufacturer sent an inspector to inspect the vehicle and diagnosed that the bumper damage was due to an impact, although the contact stated the vehicle was not involved in a rear end collision. The failure mileage was approximately 75,000. Updated 09/22/17

- Hilton Head Island, SC, USA