10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,762 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Seat heater stopped working. Turns out there is a burnt connector leading to part number 87501-0C020, which appears to be a seat heater amp. One pin of the connector is completely melted. I've purchased this truck brand new from Toyota. Nobody has ever touched this part. Scared that it could have caught fire.
- South Jordan, UT, USA
The front driver and front passenger door lock intermittently do not work. There are no specific parts of the day, time, weather conditions. It will work fine and then either one fails or the other, or both. Then its starts to work again without any issues. This has been going on for at least 12-18 months.
- Houston, TX, USA
My headlights shut off when using my turn signal
- Austin, TX, USA
My 2016 Toyota Tundra 1794 crewmax, during winter months in midwest - the headlights and and internal instrumentation will turn off when turning left or right with turn signal engaged. The automatic lights are engaged on column stalk and the issue occurs at night. The vehicle is in motion
- Eagle, WI, USA
Headlights turn off intermittently when the left turn signal is used and the headlights switch is in auto more. Dealership can't/won't replicate the issue so they will not troubleshoot further. This is a problem that a lot of platinum and 1794 edition Toyota Tundra are having and it is being ignored by Toyota; https://www.Tundra.com/threads/auto-headlights-shut-off-with-turn-signal.22968/ https://www.youtube.com/watch?V=2tzrplq9wp4 I've had it into the dealership to check and they say there is nothing they can do. Pickup only has about 26K miles on it. First time it happened was on a freeway cloverleaf in the rain and luckily there were street lights because I was in the middle of a merge. Other times it has been signaling to turn left and entering the center turn lane on multi-lane roads. Always happens while it is dark outside because that's when the headlights are in auto which makes it more dangerous.
- San Antonio, TX, USA
The power locks for the front driver side and passenger side fail to work as expected. It is not consistent. When driving, it is supposed to lock automatically for safety but does not always lock (or unlock with the key fob when needing to get into the vehicle. Problem occurs when vehicle is stationary or moving.
- Clinton, TN, USA
On my 2016 Toyota Tundra platinum edition, at night with headlights in "auto" position, when I use turn signal, the headlights, taillights and dash lights all occasionally turn off. Once turn signal shuts off, lights come back on. It typically happens at night when it's cold out. Them is intermittent, this is so scary! I was going down the freeway at 80 mph at night and my truck (full of my family) just disappeared when I changed lanes. I have taken my truck in 3 times now and Toyota can't replicate so they says they can't fix it. Please help! before someone gets hurt.
- Aurora, CO, USA
On my 2016 Toyota Tundra 1794 edition, with headlights in "auto" position, when I use turn signal, the headlights, taillights and dash lights all occasionally turn off. Once turn signal shuts off, lights come back on. It typically happens at night when it's cold out. It has now happened probably half a dozen times in the last six months. While problem is intermittent, it's very scary, as I'm driving blind on a rural road until the light come back on. On the Tundra.com owners website, this appears to be a common issue. Help! before someone gets hurt.
- Soddy Daisy, TN, USA
All lights (headlamps and tail lamps and instrument panel) turn off when using turn signal. This typically happens when changing lanes at highway speed. I am not the only one experiencing this problem. Seems to occur in 2015-2017 Toyota Tundra (1794 & platinum editions). See thread. Https://www.Tundra.com/threads/auto-headlights-shut-off-with-turn-signal.22968/page-3
- Miami, FL, USA
The trailer brakes will not operate correctly. The trailer brakes will not lock up even when set on 10. Very dangerous when hauling any trailer with breaks. I have put my other truck to the trailer and it operates great. It is absolutely the break control from the factory not the trailer
- Steubenville, OH, USA
Lock actuator went out on truck after only 2 years. Per dealer this is a known issue. Found online that it is very common in newer Toyota vehicles and often occurs on all 4 doors. Costly to repair and should not go out that quickly.
- Conroe, TX, USA
Low note electric horn intermitten failure: The low note electric horn becomes inoperative below 25 degrees Fahrenheit while pressing the steering wheel horn pad/switch. The high note horns operates during this. I have had several close call encounters driving on the road where I needed the horn during these periods of low temperature and the horn didn't provide adequate audible warning. I have brought this up to my local dealership and they were "unable to duplicate customer concern". this is a $50 part that should of been replaced under good will if problem could not have been duplicated even when I provided video evidence of the horn inoperative. I do not feel safe driving a vehicle that is under warranty and still making payments on with an inoperative horn. I can provide the necessary dealership invoice to NHTSA upon request.
- Lake Ariel, PA, USA
The vehicle was struck by lightning on 8/13/17. The dealership where we bought this vehicle new agreed to fix it through our insurance claim and provides a lifetime warranty on the repairs. The vehicle continues to have problems. See the attached list of damages, which were provided to the dealership on 1/15/18. When I dropped it off I indicated the vehicle was malfunctioning again without the cruise control engaged. The dealership called today and very rudely stated they could not recreate the problem and will not fix the vehicle. The vehicle is unsafe to drive because of some of the issues. When I asked to speak to the customer service manager, the receptionist refused and said they will not fix my vehicle.
- Orlando, FL, USA
I purchased a new trailer to pick up my new tractor. I tested the trailer brakes knowing I was pulling a large load and didn't want an accident. The brakes appeared to apply but due to it not being loaded when testing I had it set to 5(out of 10). While pulling it back home on the interstate towing my tractor behind me there was traffic stopping ahead. I always drive in the right lane to not slow others...thank god I did. I had to drive off the road onto the shoulder to miss hitting or driving over cars ahead of me! the brakes turned up to 10 did nothing to even slow me down. I was towing 4 tons and 3 tons for the truck totaling 7 tons, someone would've been killed! Toyota needs to fix these trailer brakes! I can't tow my tractor anywhere for work due to the brakes being unsafe!
- Lakeland, FL, USA
Electric brake controller doesn't work properly. Several people have already contacted NHTSA on this problem.
- Delton, MI, USA
While trailering my 6800 pound travel trailer for the first time and after I had manually set the factory electric brakes, a car pulled out in front of me and the electric brakes would not stop my trailer or even slow it down. The brakes were set at an 8.5 on the readout. I came within inches of an accident at about 45 mph. Next, the brakes were adjusted all the way up to a setting of 10. This also did not help to stop the truck and trailer with braking hard at various speeds. I reported this to the dealer after I had tried several other times to adjust the brakes with no success. At this point, I am awaiting Toyota to come up with a fix before someone is killed or injured. This issue is wide spread across Tundra forums online.
- Yorktown, VA, USA
I have a serious safety concern regarding the lack of daytime vehicle instrument illumination on my new 2016 Toyota Tundra (while driving, stationary and on all roads) during the day. As an elder adult who wears sunglasses to protect their eyes (on the recommendation of the medical profession) the dash board (specifically the speedometer indicator) is barely discernible. Even without sunglasses the instrument panel is very dark. I am sure there are thousands of others who would like to see the instruments and operate their vehicles in a safe and lawful manner during the daytime or with sunglasses on. I am sure the decision, by Toyota, to not illuminate the dash in the daytime saves a few pennies and adds up for the manufacturer when you sell thousands of vehicles? but... not being able to see a dark instrument panel is bound to cause more than a few accidents.
- Greeley, CO, USA
The integrated elecric brake controller included in my platinum edition options for towing a trailer does not work. According to dealer, there is no fix from Toyota although they are aware of the issue.
- Round Rock, TX, USA
I bought a 2016 Tundra in may of 2016. I own some ranch property in West Texas. I have taken the truck there twice and both times I have had wiring damaged by rodents. So far it is up to over 800 dollars. Toyota will not warranty it.
- Coppell, TX, USA
- East Greenville, PA, USA