10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jul 132023

Tundra

  • miles
I took my vehicle in for scheduled maintenance. During the safety inspection the Toyota authorized tech advised me about a serious safety issue with rust on the undercarriage of my vehicle. He advised that the control arms as well as sway bars and suspension, shocks, struts had heavy rust on them. He advised that this is a safety issue as if something breaks I could lose control. I have enclosed the video. I then contacted First Team Toyota and they initially wanted me to bring the truck in for inspection. The next day they called and told me that since I was no longer under warranty, That they could not help me. I was also told that the undercoating I paid extra for does not cover the parts that are rusted. I contacted Toyota corporate and they opened a case #[XXX]. After several days they decided that there was nothing they could do for me. I have my vehicle serviced routinely and have never been advised of any rust problems on my truck. Then after the warranty runs out, I-??m advised of this problem. I take extreme care of my truck and spray the under carriage with fresh water whenever I drive thru rain or puddles. I am extremely concerned regarding the safety of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hatteras, NC, USA