The contact owns a 2024 Toyota Tundra. The contact stated that while driving uphill at approximately 10 MPH, a loud abnormal sound was coming from the bottom of the vehicle. The contact merged to the shoulder of the road and inspected the vehicle when a bystander informed that three bearings were seen detaching from the vehicle. The vehicle was towed to a local dealer Flagstaff of Toyota where the vehicle was diagnosed that the CV axle was torn apart due to the lift kit previously installed. The contact was advised that the lift kit was not original equipment manufactured therefore causing the CV axle to fail and needed to be replaced. The contact also stated that when informing Anaheim Toyota of what had occurred they stated that the lift kit was the original manufacturer's equipment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,900.

- Anaheim, CA, USA