I am the original owner of a brand new 2024 Toyota Tundra TRD Pro, and this issue began within the first 15,000 miles of regular dealer-maintained use. At approximately 14,800 miles, I noticed unusual and rapid outer shoulder wear on all four OEM Falken Wildpeak A/T3W 285/65R18 tires. A professional alignment inspection performed by Toyota Carlsbad dealership confirmed that the factory-set front toe angle was significantly out of Toyota-??s specification (left front toe: +0.30?, right front: +0.10?, total front toe: +0.39?). This incorrect alignment was present from the factory and caused tire damage before any corrections were made. These settings match exactly what is described in Toyota Limited Service Campaign 24TD01, which applies to 2022-?"2023 Tundra models. However, my 2024 vehicle is not included, even though the defect and symptoms are identical. The alignment defect was confirmed and corrected by the dealership, but Toyota refused to replace the damaged tires, stating it is not a warrantable condition. However, this wear was directly caused by the misalignment on a new, factory-spec vehicle, maintained per Toyota guidelines. This condition presents a clear safety risk, as premature outer tire wear significantly reduces traction, affects handling, and increases stopping distance-?"especially in wet or emergency conditions. There were no warning lights or messages, making the condition undetectable until visible tire damage occurred. I filed a formal complaint with Toyota USA, but they declined further assistance. I respectfully request that NHTSA investigate whether Toyota should expand Campaign 24TD01 to include 2024 models with the same alignment-related defect. The tires are available for inspection. I have supporting documentation including alignment reports, photos of tire wear, and communications with Toyota regarding this case #.

- San Diego, CA, USA

Complaint Against: Toyota Motor North America Category: Vehicle Warranty Obligations Toyota USA Case Number: [XXX] Dealer: Toyota Carlsbad Service Advisor: Ken McDonald Date Warranty Claim Submitted: [XXX] Date of Denial: [XXX] I am filing a complaint regarding Toyota-??s denial of warranty coverage for premature tire wear on all four factory-installed Falken Wildpeak A/T3W 285/65R18 tires on my 2024 Toyota Tundra TRD Pro. By 15,000 miles, I observed outer edge wear -?" a typical symptom of incorrect factory alignment. Following the dealer-??s recommendation, I performed an alignment, and all scheduled maintenance, including tire rotations, has been completed at authorized Toyota dealerships. On [XXX], I submitted a warranty claim at Toyota Carlsbad. Ken McDonald inspected the tires and took photos, but no diagnostic work was performed -?" no alignment check, no suspension inspection. A month later, Toyota USA denied the claim based solely on Ken McDonald-??s verbal opinion that -??the problem is with the tires, -?? without any technical evaluation or factual basis. This is unacceptable. My issue clearly matches Toyota Service Campaign 24TD01, which confirms that certain 2022-?"2024 Tundra models may experience premature outer edge tire wear due to factory misalignment. My vehicle fits this description exactly. Requested Resolution: Replacement of the damaged tires under warranty or fair compensation for the financial loss. Toyota-??s response represents a failure to uphold warranty obligations, raises serious safety concerns, and violates consumer rights. I respectfully request that the Better Business Bureau help ensure this case is reviewed fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Diego, CA, USA

My Tundra iForce MAX was Toyota saleperson demo truck before I purchased it. Got my truck approx. 2XXX Mileage in late sept. I started noticed transmission vibration while medium acceleration approx. 40 mph in early October. Vibration only occur during transmission warm up. Been attending to 2 dealerships multiple times and they find nothing wrong with my transmission since November 2024. I got Loaner 2024 Tundra iForce recently with same 10 speed transmission, it felt lot smoother and no vibration at all for a whole week before return the loaner. The vibration from my Tundra feels like clutch slippery somewhere from transmission or K0 Clutch. Some time it makes the acceleration feels delay while it was vibrating aka slippery. 2nd problem, I noticed left front tire edge shows sign of start worn out while tire is only have 8k miles on it. Dealership checked the alignment and said nothing found wrong. They recommended me to tire rotation on 5k miles without offer replace tire that is about to show bald on edge. Tire is factory off road package tire aka Falken Wildpeak AT3WA. 3rd problem, during first oil change at 5k miles. I noticed there is oil residue on bottom bell housing between engine and electric motor. Dealership cleaned it and wanted me to come back at 10k miles routine maintenance inspection. Around 6k miles, I took a look at the leak area. Oil came back as seeping. Dealership denied and said there is no leak at this time. Saw the oil residue from their inspection report.

- Round Lake, IL, USA

Factory alignment was out of specification causing premature tire wear. The original factory Toe and Camber angle settings for the front wheels caused "feathering" and premature wear on the outside shoulders of the tires. My VIN was not included in the Service Campaign but per the dealer it was the exact same issue they have observed in other Tundras. I contacted Toyota and was not able to get resolution regarding a new set of tires

- Austin, TX, USA