6.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,884 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On my 2010 Toyota Venza, my wife injured her hand when she was closing the tailgate and the power motor which pull the tailgate shut trapped her hand under pressure between the tailgate and the floor of the car. She needed me to release the tailgate to free her hand. Pressure injury to hand.
- Riverside, CA, USA
Toyota Venza. The rear hatch is auto open/close. Using the auto closing button on the dash of the vehicle, I initiated the close sequence. The rear hatch started to close normally, then it "slammed shut" with enough force to cause serious injury to anyone under the hatch. Subsequent attempts at opening or closing the hatch resulted in a "stutter" effect which required me to close the hatch manually. I took the car to the dealer. They told me that I should not slam the hatch shut. I have never slammed the hatch, I always use the button on the dash or the key fob to open/ close the hatch. The rod is now bent that holds the hatch open. I am concerned that this will happen again when I am under the hatch. This could result in the loss of a limb if circumstances were correct.
- Hurricane, UT, USA
- Apopka, FL, USA