Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler Center and she told me that they couldn-??t do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said oh so you are telling me that-??s too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594 and today-??s charges were $485. This is a safety issue and should be addressed

- Minot, ND, USA

The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Portland, OR, USA

The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fayetteville, AR, USA

My vehicle was not listed under the recall for airbags. Yet, yesterday I was involved in a fairly serious T-bone collision that affected the entire front end of my Venza and no airbags went off. It was a city street intersection and both vehicles were moving about 30 miles per hour. Neither the drivers or passenger side doors would open from the impact so why no air bags?...updated 01/25/16

- Richmond, TX, USA