10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #31

Mar 072021

Venza

  • miles
Windshield cracked out of no where while driving down the interstate. Started small and is now across the windshield.

- Atlanta, GA, USA

problem #30

Mar 102022

Venza

  • miles
The windshield had a quality issue concern, we inform the dealership and vehicle manufacturer for this concern but didn't receive solution regards this product quality issue. It become greater concern since its a very new vehicle and we doubt should be replace original windshield parts because this quality concern.

- Mckinney, TX, USA

problem #29

Mar 102022

Venza

  • miles
Windshield crack starting in upper, driver's side extending diagonally to the middle, center of windshield. Crack occurred while starting car in owner's driveway. Windshield replaced by Safelite 3/25/22.

- Louisville, KY, USA

problem #28

Mar 122022

Venza

  • miles
Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months

- Denver, CO, USA

problem #27

Mar 022022

Venza

  • miles
My car was parked overnight in an uncovered hotel parking lot in Irving Texas. When I walked to my car in the morning, I discovered a long, arched crack, that was not there when I last drove the car the previous evening. The part of the crack that is visible to the driver is about 12 inches long, but the crack extends below, in the tinted black area, for another 6 inches or so. I believe there may be a tiny chip in the glass just below the line where the glass changes from black to clear. To-date no repair/replacement has been made, so it is available for inspection. This is a safety hazard because a compromised windshield is weakened and may crack further, decreasing the driver's visibility, as well as increasing the risk that it could shatter. My understanding is that there are a number of other Venza owners who have experienced the same thing, many of whom have filed reports with NHTSA.

- Spring, TX, USA

problem #26

Jun 272021

Venza

  • miles
While driving in June 2021, my 2021 Toyota Vensa had a small pebble hit the front windshield and this caused a large horizontal crack along the line of vision in the vehicle. This small pebble does not usually produce any damage to a front windshield.

- Orange, TX, USA

problem #25

Feb 202022

Venza

  • miles
I am leasing 2021 Venza XLE. The vehicle was purchased on 03/2021 and it has ~8000 miles on it today (02/21/2022) On 02/20/2022, at the stop sign, I heard striking sound followed by visible crack on the front windshield, bottom side near driver seat. It wasn't obviously caused by hitting from any objects but by no reason. After some investigation, I found that this complaint is not particular but more general / reproducible among the 2021 Venza owners: https://www.toyotanation.com/threads/windshield-repair.1695878/page-2 This defect would cause serious visibility issue as well as potential safety of driver. It looks like Toyota is not taking an action to cover the ramification of this defect.

- Chicago, IL, USA

problem #24

Feb 192022

Venza

  • miles
windshield breaks easily

- San Francisco, CA, USA

problem #23

Feb 082022

Venza

  • miles
Just purchased the car in first week of January. In the second week of February for about 1141 miles driven, a crack of about 12 inches at the bottom of the windshield (photo attached) appeared for no reason while stopping at work. Upon inspection, a seemingly small pebble, probably an ice salt of about 1mm, may have hit earlier (photo attached) which should not result in such a large crack.

- Brooklyn, NY, USA

problem #22

Feb 172022

Venza

  • miles
Without any warning, while driving the drivers side windshield began to crack from the bottom up towards the middle in an arc.

- Palo Alto, CA, USA

problem #21

Jan 122022

Venza

  • miles
Windshield 20 inch crack with no rock impact, no visible impact mark. Multiple other owners reporting same issue. Windshield is soft and cracking due to flex in car, or small projectile impact that should not cause major spidering cracks

- Laurel, MD, USA

problem #20

Jan 242022

Venza

  • miles
Windshield cracked center of windshield, at the bottom, from a small pebble hitting it about 2 inches from the bottom. Car has approx. 7,500 miles and is barely 7 months old. Have seen this problem with dozens of owners in the same location of the windshield. Windshield also is leaking (see photo) from under the rearview mirror plastic cover.

- Yakima, WA, USA

problem #19

Jan 212022

Venza

  • miles
Windshield stress cracks for no reason, nothing hit it. Venza windshields are defective and hazardous.

- Marietta, OK, USA

problem #18

Jan 192022

Venza

  • miles
The vehicle was parked in a parking lot for several hours. After returning to the vehicle, it was found that a crack had appeared on the drivers side of the windshield that was approximately 12 inches long, starting at the bottom left of the windshield, and moving upwards. The crack is right through the middle of where the driver must look when driving down the road, which is a safety hazard. The salesman at the dealer stated that he hadn't heard about this problem, but in looking online, many others have complained about the same vehicle having windshield cracking issues. The vehicle is scheduled to be inspected by the dealer tomorrow.

- Herriman, UT, USA

problem #17

Jan 102022

Venza

  • miles
Windshield crack after 6 months of ownership. Woke up one day and found it cracked in my garage while parked.

- Channahon, IL, USA

problem #16

Nov 132021

Venza

  • miles
Windshield cracked when rock hit it.

- Canton, GA, USA

problem #15

Dec 222021

Venza

  • miles
Very fragile windshield. Although this may be hard to measure, I only had a very small rock hit and the windshield cracked. I've been driving for 25 years (16 cars and suvs) and never had such a small impact create a significant crack. It created a visibility issue and I'm worried about future issues.

- Warren , OR, USA

problem #14

Jan 052022

Venza

  • miles
Windshield cracked. Car only has about 4500 miles. Many other 2021 Venza owners are experiencing the same issue. Obstructed visibility is a major hazard.

- Great Neck, NY, USA

problem #13

Nov 202021

Venza

  • miles
Windshield cracked along drivers side with no known rock impact and no evidence of a rock hit. It appears the windshield just cracked. The crack was about 2 feet long. Car was only a few weeks old when this happened.

- Marysville, WA, USA

problem #12

Nov 262021

Venza

  • miles
While driving we noticed a line in the windshield. After inspection we realized that the line is actually a crack. It started at the base in the right corner (passenger side). No rocks or any impact with any objects.

- Boqueron, PR, USA

Read the next 11 complaints »